Wishlist page gets unselected when I save the settings.

Hello,

‘Wishlist page’ gets unselected (removed from selection) when I save other settings.
Please take a look at this video to see what I mean: https://www.loom.com/share/2670bb20f4b444b19581d1890ddb65a5?sid=033d5d8f-72f6-49e7-abd4-c5847ba89dbf

I think this is related to WPML.
Please let me know how to fix this.

Regards,

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

Hello,

I deactivated all plugins but the problem persist when I change language.
Here is how to replicate: (50 second video): https://www.loom.com/share/4ba62aa8d29145a9b051c89dc9ff613e?sid=34bae3cf-62c6-48a9-8967-e5d9a29de1d6
I attached credentials for a clone site.
Please let me know how to replicate the fix in the production site.

Thanks.

I think that the select input value does not synchronized across languages. Please take a look at this capture to see what I mean: https://drive.google.com/file/d/1FsBxxOrB6jKsjsJne3kmjtzAExUbCMB9/view?usp=sharing

Hello,

Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.

Best Regards.

Hello,

Sorry, please try again. It will work now.

Hello,

I have selected the wishlist page and it is fine. Check back your site and check the issue.

Best Regards.

Hello,

Issue persist. You need to watch and follow this to reproduce the issue: https://www.loom.com/share/2670bb20f4b444b19581d1890ddb65a5?sid=033d5d8f-72f6-49e7-abd4-c5847ba89dbf
Make sure you change the language, save and then go back to first language.

I think that the select input value does not synchronized across languages. Take a look at this capture to see what I mean: https://drive.google.com/file/d/1FsBxxOrB6jKsjsJne3kmjtzAExUbCMB9/view?usp=sharing

Hello,

Your issue has been solved. You needs to save Theme Settings in main language only. I have see the page in Spanish language which is your site default language now the wishlist pages are working fine in all languages.

If you needs to translate something in Theme Settings you needs to use String Translation tools in WPML, but NOT switch between languages on the theme settings interface.

Best Regards.

[chefnelone]

Hello,

I see that you saved the page in Spanish, but if you change the language to english the page is still unselected.
Please, take the time to watch this video (just 20 seconds) to see what I mean: https://www.loom.com/share/3bb9a252f90441b0a83d627d497b42e3?sid=3168e15b-d2c0-4586-9cd3-77eceae388ad

• This reply was modified 11 months, 2 weeks ago by chefnelone.

Hello,

Yes, this is the thing I try to explain it to you that you do not need to change the language of the Theme settings by changing the language. The theme settings should be save always only in the default language. Means you have set the site default language as Spanish then you should save the theme settings only in Spanish not in other languages by changing the language. When you will save the changes in the Spanish language only which is the default language of the site then the options will auto-work for the other languages as well.

I hope now you can understand it.

Best Regards.

[Author]

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