Wishlists not shown in admin

Hi there,

When customers create wishlists and I want to search them up in the dashboard, there are 0 results, what can this be?

Hello,

Thank you very much for choosing our theme and for contacting us.

Please check the cache plugin settings and exclude this page from the cache.

If the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[metalenplatenshop.nl]

Hello Elise,

The front-end plugin works. However, I can’t see whishlists in the backend, they don’t show up.

Please see credentials below:

• This reply was modified 1 year, 4 months ago by metalenplatenshop.nl.
• This reply was modified 1 year, 4 months ago by metalenplatenshop.nl.

Hello,

I am afraid I follow you wrongly. The Wishlist page is correct in admin https://gyazo.com/a3070a5717810935297f72b5c6e297a3 and https://gyazo.com/47d18da14d68ab7088dcdba0a94fef1b

It works correctly, as for the number on the icon, it is the issue of the cache plugin.

Pease clarify.

Best Regards

Hello Elise,

Thank you for your answer, I know the page for customers is fine.

Please check PRODUCTS (producten) and check VERLANGLIJST there should all wishlists sum up, but I cant find whishlists from customers.

Kenny

Hello,

Please provide FTP access, and insert the access into the Private content below the message area. We will take a closer look at the case.

If you have any questions please feel free to contact us.

Best Regards

Hello Elise,

Please use details below

Hello,

Please apply patch 481956 You can find the detailed instruction here: https://xtemos.com/docs-topic/automatic-patcher/

If you have any questions please feel free to contact us.

Best Regards

Thank you very much, this fixed the issue!

You are welcome!

Wish you a wonderful day!

[Author]

Posts