Home › Forums › Basel support forum › WOOCOMMERCE EMAIL WOOCOMMERCE EMAIL This topic has 9 replies, 2 voices, and was last updated 7 years, 5 months ago by Artem Temos. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts July 2, 2017 at 6:32 pm #15832 [email protected]Participant Hello, I have problems with the confirmations email: when the people send a New Order we don’t receive the confirmation and the users doesn’t receive the emails. We use the “email customizer” plugin, but until yesterday all website works, July 2, 2017 at 7:38 pm #15833 Artem TemosKeymaster Hello, Could you please check is this problem related to our theme? Switch to default WordPress theme and compare how it works. Regards July 2, 2017 at 8:06 pm #15835 [email protected]Participant yes, with another theme works regards July 2, 2017 at 8:31 pm #15838 Artem TemosKeymaster OK, please provide us your admin access and describe the steps to reproduce the issue. We will check it. July 2, 2017 at 8:43 pm #15840 [email protected]Participant ok. private! July 3, 2017 at 6:11 am #15849 Artem TemosKeymaster Hi, We can’t login your admin panel and get a PHP error. Regards July 3, 2017 at 8:39 am #15865 [email protected]Participant could you try now? July 3, 2017 at 9:08 am #15866 Artem TemosKeymaster We checked with both Basel and default WordPress theme and there is no difference. It doesn’t work not because of our theme. July 3, 2017 at 9:23 am #15867 [email protected]Participant please look July 3, 2017 at 9:46 am #15868 Artem TemosKeymaster If you want to hire us for a custom work, contact us directly via the form here https://themeforest.net/author_dashboard Regards Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to create new topics. Login / Register