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Woocommerce pages are off in Woodmart theme
- This topic has 7 replies, 2 voices, and was last updated 2 years ago by
Elise Noromit.
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January 29, 2023 at 7:50 pm #438754
jcao70ParticipantHello. For some reason all the Woocommerce pages (My Cart, My Account and My Checkout) were not there when I installed the theme. I went ahead and created new Layouts and then created Pages using the Woocommerce Pages component in Elementor. I am not sure if I am doing this correctly though. Do I need to create a Page after the layout has been created? I noticed I cannot select a layout from the Woocommerce Settings Advanced menu as the default Cart, My Account and Checkout pages. So I figured I needed to create a page.
After I create the page, the component seems to be misaligned, like not using the entire width of the page, even though I selected Elementor Full Width in the Elementor Page Settings.
Also, after the pages are created and I try to re-edit I get an Elementor error:
“Sorry, the content area was not found on your page.”
Could you please help me figure out how to get the Woocommerce pages correctly configured?
Thank you.
The pages look great in the Layout bu
Attachments:
You must be logged in to view attached files.January 29, 2023 at 11:45 pm #438774
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
January 30, 2023 at 12:14 am #438777
jcao70ParticipantUnfortunately, disabling the plugins did not work. I am providing credentials. A backup has been created.
January 30, 2023 at 7:08 am #438827
Elise NoromitMemberHello,
I have checked your site, I see the Woocommerce pages: https://gyazo.com/8826b33772186819008272e38ad00a42
Shop page: https://gyazo.com/0d2da8d5f847e18f10d94d2e03d8cca5
Cart page: mini – https://gyazo.com/be614146761b9a72b6ee420b11c2747e and cart page: https://gyazo.com/0696adac421900cfdee6e368b5813cd3
Checkout: https://gyazo.com/56dc545b58261878f9c61965fe40fca1
Could you kindly clarify the issue? Please describe the steps to reproduce the error.
Best Regards
January 30, 2023 at 5:48 pm #439051
jcao70ParticipantThank you for checking. I can still see the issue, even on another computer.
To replicate:
1. Open https://peary.co
2. Add a product to your cart – This will add the product to the mini cart page, this works fine
3. On the Mini cart click on View Cart, you can also click on the cart icon at the top right
4. You will see the cart displaying. and you will be able to see that the banner that contains the flow of the purchase (Shopping Cart -> Checkout -> Order Complete) is not centered and the Cart information is not centered either.January 30, 2023 at 5:53 pm #439054
jcao70ParticipantAlso the Cart page or Checkout page cannot be edited with Elementor
January 30, 2023 at 6:06 pm #439058
jcao70ParticipantI think the issue was the Sidebar settings. I changed that and now it is centered in screen. I still have the issue that the Cart page and Checkout pages cannot be edited with Elementor though.
January 31, 2023 at 5:41 am #439146
Elise NoromitMemberHello,
These are Woocommerce functionality pages. They are not editable.
You would better use WooCommerce layouts builder https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
You can create a custom templates and add custom content by means of Woocommerce layout.
Best Regards
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