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Woocommerce pages are off in Woodmart theme

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #438754

    jcao70
    Participant

    Hello. For some reason all the Woocommerce pages (My Cart, My Account and My Checkout) were not there when I installed the theme. I went ahead and created new Layouts and then created Pages using the Woocommerce Pages component in Elementor. I am not sure if I am doing this correctly though. Do I need to create a Page after the layout has been created? I noticed I cannot select a layout from the Woocommerce Settings Advanced menu as the default Cart, My Account and Checkout pages. So I figured I needed to create a page.

    After I create the page, the component seems to be misaligned, like not using the entire width of the page, even though I selected Elementor Full Width in the Elementor Page Settings.

    Also, after the pages are created and I try to re-edit I get an Elementor error:

    “Sorry, the content area was not found on your page.”

    Could you please help me figure out how to get the Woocommerce pages correctly configured?

    Thank you.

    The pages look great in the Layout bu

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    #438774

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #438777

    jcao70
    Participant

    Unfortunately, disabling the plugins did not work. I am providing credentials. A backup has been created.

    #438827

    Hello,

    I have checked your site, I see the Woocommerce pages: https://gyazo.com/8826b33772186819008272e38ad00a42

    Shop page: https://gyazo.com/0d2da8d5f847e18f10d94d2e03d8cca5

    Cart page: mini – https://gyazo.com/be614146761b9a72b6ee420b11c2747e and cart page: https://gyazo.com/0696adac421900cfdee6e368b5813cd3

    Checkout: https://gyazo.com/56dc545b58261878f9c61965fe40fca1

    Could you kindly clarify the issue? Please describe the steps to reproduce the error.

    Best Regards

    #439051

    jcao70
    Participant

    Thank you for checking. I can still see the issue, even on another computer.

    To replicate:
    1. Open https://peary.co
    2. Add a product to your cart – This will add the product to the mini cart page, this works fine
    3. On the Mini cart click on View Cart, you can also click on the cart icon at the top right
    4. You will see the cart displaying. and you will be able to see that the banner that contains the flow of the purchase (Shopping Cart -> Checkout -> Order Complete) is not centered and the Cart information is not centered either.

    https://gyazo.com/3715a41e36b6332b0d8aae943fec9d7b

    #439054

    jcao70
    Participant

    Also the Cart page or Checkout page cannot be edited with Elementor

    #439058

    jcao70
    Participant

    I think the issue was the Sidebar settings. I changed that and now it is centered in screen. I still have the issue that the Cart page and Checkout pages cannot be edited with Elementor though.

    #439146

    Hello,

    These are Woocommerce functionality pages. They are not editable.

    You would better use WooCommerce layouts builder https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    You can create a custom templates and add custom content by means of Woocommerce layout.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)