Home Forums Basel – Premium Template Woocommerce Points and Rewards Plugin

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 6 months, 1 week ago.

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  • #146652

    MuseMetrics
    Customer

    Hello, I use Basel for one of my shops and I installed the premium Woocommerce Points and Rewards plugin (https://docs.woocommerce.com/document/woocommerce-points-and-rewards/)

    My customers are unable to redeem points because there is no button to add coupon code for them. Can the Basel theme be made compatible with this premium plugin?

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    • This topic was modified 6 months, 1 week ago by  MuseMetrics. Reason: Edited screenshot photos
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    #146727

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please switch to the Storefront theme and check how the plugin works on the default theme.

    Best Regards

    • This reply was modified 6 months, 1 week ago by Elise Noromit Elise Noromit.
    #146916

    MuseMetrics
    Customer

    Okay I tried out the Storefront theme and it seems to work. What do we need to do to make the plugin work with Basel theme now?

    #146948

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

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