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WooCommerce Product Upload

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #147658

    dfusillo
    Participant

    I’m attempting to upload products to WooCommerce. I have never had an issue before so I’m assuming that there may be something with this theme and the upload. I’m uploading a .CSV with SKU, description, attributes, and category. It shows all 445 products have uploaded, but there is no information added. I tried just uploading the sku, but nothing.

    #147705

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #154898

    dfusillo
    Participant

    I did find a solution to upload the products, however, in the shop section, it visually only shows one product. I can click the arrow at the top to view the next product, but it doesn’t show it in a gridlike fashion. I uninstalled the plugins one by one to see if a plugin was causing the issue, but it never changed. I then tried a different theme and it showed correctly. I went back to the Woodmart theme and it showed only the one product again. I went through all of the settings but can’t find where the error may be.

    #154922

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #155515

    dfusillo
    Participant

    They are all disabled and admin access was sent via a private message. Just making sure that you received it.

    #155613

    Artem Temos
    Keymaster

    Sorry, we were not receiving your admin access.
    Please send us your admin access.

    #155738

    dfusillo
    Participant

    The access is in the private content area

    #155788

    Eric Watson
    Participant

    Hello,

    We switched the theme to the parent and now the products are showing a problem caused by custom code in your child theme.
    http://prntscr.com/pualz4

    Kind Regards
    XTemos Studio

    #155826

    dfusillo
    Participant

    I don’t code so I’m not sure what custom code was added. Can we just delete the child theme and create a new one?

    #156089

    Eric Watson
    Participant

    Hello,

    I’m sorry for the delay. Yes, you can but I advise you to backup data.

    Kind Regards
    XTemos Studio

    #156175

    dfusillo
    Participant

    It seems to be working. Thank you! I appreciate your help with this.

    #156218

    Eric Watson
    Participant

    You are welcome!

Viewing 12 posts - 1 through 12 (of 12 total)