Home Forums WoodMart support forum Woocommerce Single Product Variation Image Change

Woocommerce Single Product Variation Image Change

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #392391

    blkpudd
    Participant

    Hello,

    Each product variation has an image assigned, and changing the product option should change the gallery image. However, Woodmart theme (not child) is not doing this correctly. It is replacing the first thumbnail.

    This feature is working correctly on our site with theme Twenty Twenty-One but not Woodmart theme.

    Attachments:
    You must be logged in to view attached files.
    #392403

    Artem Temos
    Keymaster

    Hello,

    It is how our theme works with WooCommerce by default. Could you please switch to the default theme on your staging website so we can see how it works?

    Kind Regards

    #392409

    blkpudd
    Participant

    I have switched the theme to Twenty Twenty-One.

    #392415

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #392416

    blkpudd
    Participant

    FYI we had exactly the same issue with W3TC previously. We had to turn off their CDN function to correct the problem.

    #392420

    Artem Temos
    Keymaster

    Sorry, we don’t quite understand what you mean. Could you please clarify?

    #392425

    blkpudd
    Participant

    Your theme core plugin, and woocommerce are now the only plugins active.

    #392535

    Artem Temos
    Keymaster

    Hello,

    Yes, you are right. It is how the default WooCommerce gallery works.
    But our theme works a bit differently. It has a lot of extra functionality and we replaced the standard WooCommerce gallery completely. But we will consider implementing this feature in our future updates as well.

    Kind Regards

    #392570

    blkpudd
    Participant

    Thank you for looking into this. May I please ask:

    Will you definitely restore this woocommerce feature? As it stands it looks pretty bad for our use case.
    If so, when would you expect to be able to release a patch/update?

    We are targeting late August for completion and going live with a new site.

    Thank you.

    #392630

    Artem Temos
    Keymaster

    It is not about restoring this feature because our theme has its own gallery functionality.
    But yes, we will consider implementing this option in our theme’s gallery as well. Unfortunately, we can’t guarantee that it will be implemented very soon.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)