WooCommerce very slow

Hello,

We have a problem with woocommerce. When we are trying to access is very slow. We already did some tests, disabling all plugins and woocommerce continues with the same issue. While it is loading any option displays “Internal error”.

We installed the plugin Query Monitor. So, we checked some queries are slow. Also, we have a cpu usage on the limit. Is is necessary to upgrade host provider? We also are doing this upgrade.

Thanks for help.
Regards.

Check our attachment. Loading a lot to display “Internal error”

Any solution?

Thanks.

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Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
There is only one query on your screenshot related to our theme. But it is one of the simplest queries and it can’t cause any server high loading in normal circumstances.

Regards

Hello,

We changed to default WordPress theme and woocommerce have the same issue. It’s very slow. Many times displays “Internal Error”.

Do you have some suggest? Should we contact the woocommerce support?

Thanks for help.
Regards.

Yes, it may be related to the WooCommerce plugin. But we suggest you to consult with your hosting provider too.

Hello again,

We try to move to another server. Woocommerce worked normally.

Cloud there be some problem related with SSL? Our database is converted to “https”. During the test, another server didn’t have SSL. Main server had.

Thanks for help.
Regards.

Maybe there was some problem with the configuration, sorry, but we can’t say exactly.

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