woodmart 2.0 update error!!!

Hello there. I made 2.0 update and my site is not open anymore. Please help us at once. Thank you.

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I do not use cache. Why this happened in the update. It has never been before 🙁

I turned to version 1.10. But the theme is not like the old one! Please help. I have been very hard to bring this situation. Problems are resolved soon.

footer, sidebar etc. disappeared :(:(:(

Thank you.

I am waiting

Hello,

As we can see from your screenshot, you have PHP errors in the child theme, not in our 2.0 update. And it means that you modified our theme’s code in your child theme and it is no more compatible with our theme. So you just need to remove your modifications from the child theme to prevent these errors.

As for the footer and sidebar, you need to go to Appearance -> Widgets and be sure that all widgets are added to appropriate widgets areas.

Regards

I do not know what you said. It never happened before. What changes are you talking about? We already make the changes in the CHILD theme.

I returned to version 1.10, did not happen again. What should I do. Sidebar, footer disappeared.

We always apply the changes to the CHİLD theme. Is not this the aim of the CHILD theme? Could you please help me more clearly? How do I solve this problem?

Thanks.

Did you check your sidebar and footer widgets in Appearance -> Widgets. Are they added to appropriate areas?

Yes, the child theme is for code changes. But probably, you have some code that doesn’t work with our latest theme version. Try to enable wp-debug mode in WordPress and check what errors do you get there.

Why does the sidebar and footer disappear? I did not do anything about them! I just fixed the H tags for SEO. How do I get the old footer. How do I find the exact same as the original footer in Woodmart?

There is an issue in WordPress about the widgets. When you switch between parent and child theme, the widgets may be removed from their areas. Unfortunately, there is no fix from the theme side regarding this issue. And now you need to restore them manually if you don’t have any database backups.

I went back to the old, and I started again. The result is bad. I sent it in the attachment. The categories menu is huge. Have nothing to do with this update? Emergency aid !!!

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But as we can see, the child theme with PHP error is still enabled https://gyazo.com/5b1a20ca2b949b76861e5119be4d0331

The main theme is currently active.

I expect news from you. Are you reviewing? We have to solve it as soon as possible.

Yes, we are checking your header problem at the moment.

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue

.vertical-navigation {
   display: -webkit-box;
   display: -ms-flexbox;
   display: flex;
   -webkit-box-align: stretch;
       -ms-flex-align: stretch;
           align-items: stretch;
}

body .navigation-wrap .header-categories-nav-wrap {
    height:auto;
}

Thank you. The main theme has improved.

But how do I clean Child’s theme and what will I do to survive this problem again?

By default, our child theme is empty and doesn’t have any code that may throw some errors. And if you have any errors there, then you added some code or something in the child theme yourself. So you need to repair this code or remove it completely. Anyway, it is not related to our theme and to our updates since it is your custom code.

How do I get the CHILD theme clean?

How do I get the old footer. How do I find the exact same as the original footer in Woodmart?

Clean child theme you can find the package with all files downloaded from ThemeForest.

Unfortunately, original footer widgets may be installed with the dummy content only. But you can simply check which widgets we use on our demo and replicate it. Use text widget for the first column, recent posts for second and custom menus for the last two widgets.

When I put header.php file it breaks. Can you examine it? I am sending it as an attachment.

When I put header.php file it breaks. Can you examine it?

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This file is outdated and has code that is no longer supported. You need to copy a new one and add your extra code customization.

Hello there.

I did everything I could. I deleted the CHILD theme. The error disappeared. But the main theme and the changes I made in the child theme are not working. Logo, menus, etc. do not change. We have to solve this problem soon.

I want you to examine it. We need to solve this problem quickly and smoothly. The site is in very bad condition.

I will send you user information when you are ready. I’m waiting for news.

OK, we are here to help you. It is too late now, so we will be online probably in 8-10 hours.

What issues do you have now? You said that you removed the child theme and at the same time that changes made in the child theme are not working. But how they should work? And we are not responsible for any changes you made in the theme code.

Now CHILD theme is reset. It’s like the first time.
The theme is not working at this time. I did not make a code change in the main theme.
I do not understand how you do not agree. After the update, my site is gone.

You will understand when you come in.

Thank you.

We see the only one issue at the moment – categories menu width. Try to fix it replacing the code we gave you previously with this one

.main-header .vertical-navigation {
 display: -webkit-box;
 display: -ms-flexbox;
 display: flex;
 -webkit-box-align: stretch;
     -ms-flex-align: stretch;
         align-items: stretch;
}

.main-header div.header-categories-nav-wrap {
  height:auto;
}

I can not change the logo, the menus and much more. The theme can not make these changes. It’s like it’s locked up.

We have to solve this problem soon.

I want you to examine it. We need to solve this problem quickly and smoothly. The site is in very bad condition.

I will send you user information when you are ready. I’m waiting for news.

As we can see, you have activated our Header builder function. So you can edit the header elements via Dashboard -> WoodMart -> Header builder. Find more information in our documentation and from video tutorials

https://xtemos.com/docs/woodmart/header-builder/
https://www.youtube.com/watch?v=j5IGeSKGCx0&list=PLMw6W4rAaOgI5rk5lf0JqYXwPEkOAsAxt

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