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woodmart-author-information

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  • #427381

    Anne
    Participant

    Hello,
    I try to change the text “Author bio” inside the woodmart-author-information widget but it doesn’t work and tells me that there is an error.
    Please see the scrennshots + details below.
    Thank you

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    #427510

    Hello,

    Please install the free Classic widget plugin if you have not done that yet. Check the issue and let us know if the problem remains.

    If you have any questions please feel free to contact us.

    Best Regards

    #427592

    Anne
    Participant

    Hello,
    What do you mean by the free classic widget plugin please?
    Why isn’t it possible to fix the problem with the woodmart author widget?
    Thank you

    #427816

    Hello,

    I do not see an error now. This is a WordPress feature. Classic widget solves it. https://gyazo.com/75358868eb01b329d59e597c64356d06

    If you have any questions please feel free to contact us.

    Best Regards

    #427858

    Anne
    Participant

    Hello,
    Please find more details below.

    #427954

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #428028

    Anne
    Participant

    Hello,
    Yes, thank you.

    #428273

    Anne
    Participant

    I confirm.

    #428324

    Hello,

    Please check now and let us know if there are any problems.

    Best Regards

    #428475

    Anne
    Participant

    Hello,
    I can see that you have added the Classic widget, but it hasn’t fixed the problem. Plus, it creates an other problem inside another plugin (acymailing).

    #428881

    Hello,

    Our developers have fixed that. Please check. This fix would be added to the nearest update.

    If you have any questions please feel free to contact us.

    Best Regards

    #429098

    Anne
    Participant

    Hello,
    Yes it works fine, thank you very much.

    #429242

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 13 posts - 1 through 13 (of 13 total)

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