After paying a developer to narrow down a performance issue where 70% of the time when a user goes to our site there is 1-3 seconds of white screen which is caused by render delay.
We have already tried –
1. Disabling all plugins except woocommerce and woodmart core
2. Making a blank page with no jeader and footer and just text that says “test page” on it to test.
3. Switching to different theme
After switching to a different thene the issue stops. The developer then said to reach out to Woodmart support as it is confirmed to be 100% related to the theme we use.
Please examine and tell us what we can do. Please do not show me speed tests as an example of it not being a problem. Our core web vitals are failing and I’m talking about real world experience, not speed tests. We switched to Woodmart a little over a year ago and really like the theme so I’d prefer not to switch and find the issue please.
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