Home Forums WoodMart – Premium Template Woodmart core Plugin not working

This topic contains 25 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 13 hours ago.

Viewing 26 posts - 1 through 26 (of 26 total)
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    Posts
  • #205269

    waterlinedesign
    Customer

    I have updated my theme recently all the plugin are updated except one which is not updating even when I individually update that so please can you send me files so i can update that manually!

    Private Content Hidden
    #205286

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, try to update, if the problem remains, leave the plugins not activated, make the full backup of your site and export theme settings and reload the theme.

    Best Regards

    #205513

    waterlinedesign
    Customer

    Ok i will let you know after doing this what happened. And please you are saying that the parent theme so are you talking about wp default themes???

    #205600

    Hello,

    If you use the child theme, switch to the parent theme.

    If you still have the problem with Wood—Āore plugin, delete it and install from the recent theme version. Please make the full backup of your site before any actions.

    Best Regards

    #205886

    waterlinedesign
    Customer

    Hy dear thanks for your cooperation but I want to tell you I have downloaded the theme folder from the account and here are no woodman core plugin files in the theme when I extract that so please guide me in this case. And also is the main issue my theme doesn’t allowing me to take a backup from the plugins like all in one wp migration it stuck on 56% so also please guide me so after taking backup I will be able to do the further steps! I can take it manually but I want a solution for future time!

    #205971

    Hello,

    When you delete any plugin related to the theme, it became available for uploading in Appearance > Install plugins.

    Site backup is usually made on the host or by means of the plugins, for example, free All in one WP Migrate.

    If you have problems with the updating, please make the backup of the site and provide your site admin access, we shall help.

    Best Regards

    #206969

    waterlinedesign
    Customer

    Please tell me how can I send you the logins of my wp dashboard whether via this platform using private content option or in the email!

    #207003

    Hello,

    You can insert the credentials into the “Private Content” are under the Message field.

    Best Regards

    #207044

    waterlinedesign
    Customer

    If you will try to update the plugin then will check what happened it’s not updating i am talking about woodmart core plugin and second thing is about taking backup using all in one not updraft!

    Private Content Hidden
    #207085

    Hello,

    Please delete CMD2 and Redux Framework they are no more needed. https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
    Then update all the plugins such as Woocommerce and all the rest related to the theme. Next, deactivate the plugins which do not relate to the theme, then I will enter, make the backup and update the theme correctly and update the Woodcore.

    Best Regards

    #207180

    waterlinedesign
    Customer

    Ok i will do it and let you know if there is any problem occur during this!

    #207287

    Hello,

    Let me know when you are ready.

    Best Regards

    #207501

    waterlinedesign
    Customer

    Yes, I will update you today!

    #207654

    Hello,

    Please confirm I can work on your site. Have you solved the problem?

    Best Regards

    #207666

    waterlinedesign
    Customer

    I just delete the cmb2 and reduxframework and then update all the plugins! And now you are saying deactivate all the plugins which are not related to theme i have many so which you want to deactivate!

    #207667

    waterlinedesign
    Customer

    I have downloaded the export file of the database!also I have resaved the permalink. Now you can start working and can deactivate the plugin which you want before starting the updating method!

    #207668

    waterlinedesign
    Customer

    Please dear for you I have just deactivated all the other plugins which are not associated with my theme can you make it fast asap because my google rating will also affect due to ti this so please make it asap and after that please activate all the plugins!

    #207669

    waterlinedesign
    Customer

    Hy dear let me check i have updated woodmartcore by myself you pleas just take now backup and let me know what’s the problem with all in one of making backup of the site!

    #207670

    waterlinedesign
    Customer

    Woodmartcore plugin issue is solved please just guide me about Backup problem!You can work on site!

    #207743

    Hello,

    Install free All in one WP Migrate: Dashboard > Plugins > Add new > find > install, activate.

    Then you will see the plugin tab in your Dashboard > Export into the file. Then download to your PC. Then import from the file. You will find the detailed instructions on the plugin site. https://wordpress.org/plugins/all-in-one-wp-migration/

    Best Regards

    #208297

    waterlinedesign
    Customer

    Hi, dear still issue also please can you check this one after login this issue occurred after updating the theme!

    Private Content Hidden
    #208478

    Hello,

    Your Woodmart core version now is Version 1.0.22 It is the recent version of the WoodMart. Please check the site and list the problems you have now.

    Best Regards

    #208503

    waterlinedesign
    Customer

    I am facing issue for taking backup of my site using any plugin currently i have install backup guard and all in one wp migration i used usually backup gurad for instant backup but after updating the theme it’s not working please can you check on my site i have shared the link above as private content!

    #208575

    Hello,

    Our theme support does not cover backup options. If you have any problems with the backup, please contact your host support, perhaps they have the option to make the backup automatically. If they do not have, try to find a plugin.

    Best Regards

    #208688

    waterlinedesign
    Customer

    Ok thanks a lot, I will check it now!

    #208707

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 26 posts - 1 through 26 (of 26 total)

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