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Woodmart core plugin slows down the backend very much

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #459644

    webreturn
    Participant

    Hi,

    Our hosting provider has discovered that that the Woodmart core plugin slows down the backend very much.

    When woodmart plugin enabled, when we go to the some pages in the backend this is the loading time:
    plugins wp-admin/plugins.php: 6,84 seconds: https://prnt.sc/btMNKkWtnfBa
    pages wp-admin/edit.php?post_type=page 4,75 seconds: https://prnt.sc/JJVOG4BhmXU1
    posts wp-admin/edit.php 4,92 seconds: https://prnt.sc/ilsU2PMa7TEl

    When we disable Woodmart core plugin this is the loading time:
    pages /wp-admin/edit.php?post_type=page 2,32 seconds https://prnt.sc/X5UcPwAWSDKq
    posts /wp-admin/edit.php 1,19 seconds https://prnt.sc/u8wH_6Ng4MP-
    plugins wp-admin/plugins.php: 2,27 seconds https://prnt.sc/pqLhK6kjUKCT

    As you can see, the difference is huge! Why the Woodmart core plugin slow down every backend page? Can we do something about it or can you take a look? We are using your Woodmart theme for 49 customers, we have 49 licenses on themeforest. When this slow down every website into the backend, we are not happy with that.

    Please test yourself, we have send you the login into the private details.

    Best regards, Tim

    #459688

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us.

    Could you please send us your SSH or FTP access so we can troubleshoot this problem on your website?

    Kind Regards

    #460092

    webreturn
    Participant

    Hi,
    Thanks! See into the private details the FTP access.
    Best regards, Tim

    #460125

    webreturn
    Participant

    Hi, we get below email with a message, see private details. You are working on it? : )

    #460174

    webreturn
    Participant

    Hi, we saw you have made some changed. But we are also working in that environment. We have created a staging for you where you can make changes. See below in the private details the logins for that.
    Best regards, Tim

    #460180

    Artem Temos
    Keymaster

    You sent the same FTP access so it looks like it is not from your staging environment.

    Kind Regards

    #460182

    webreturn
    Participant

    I have removed previously FTP and add a new one to /staging/ with the same login details.
    Best regards, Tim

    #460367

    webreturn
    Participant

    Hi, have you take a look at it?

    #460473

    Artem Temos
    Keymaster

    Hello,

    We have fixed this issue on your staging website. We customized a lot in WPBakery elements registration so it needs to be tested carefully. Let us know if it works for you and then we can apply these changes on your live website. If everything goes well, we will also include this fix in our 7.2 update.

    Kind Regards

    #460688

    webreturn
    Participant

    Thank you! The backend is faster right now : )
    I hope you can test this also and bring out into an update for next version.
    Thanks a lot!
    Best regards, Tim

    #460884

    Artem Temos
    Keymaster

    We are glad to hear that. Let us know if there is anything else I can help you with.

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)