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Woodmart core plugin slows down the backend very much
- This topic has 10 replies, 2 voices, and was last updated 1 month, 1 week ago by Artem Temos.
April 14, 2023 at 12:48 pm #459644
Our hosting provider has discovered that that the Woodmart core plugin slows down the backend very much.
When woodmart plugin enabled, when we go to the some pages in the backend this is the loading time:
plugins wp-admin/plugins.php: 6,84 seconds: https://prnt.sc/btMNKkWtnfBa
pages wp-admin/edit.php?post_type=page 4,75 seconds: https://prnt.sc/JJVOG4BhmXU1
posts wp-admin/edit.php 4,92 seconds: https://prnt.sc/ilsU2PMa7TEl
When we disable Woodmart core plugin this is the loading time:
pages /wp-admin/edit.php?post_type=page 2,32 seconds https://prnt.sc/X5UcPwAWSDKq
posts /wp-admin/edit.php 1,19 seconds https://prnt.sc/u8wH_6Ng4MP-
plugins wp-admin/plugins.php: 2,27 seconds https://prnt.sc/pqLhK6kjUKCT
As you can see, the difference is huge! Why the Woodmart core plugin slow down every backend page? Can we do something about it or can you take a look? We are using your Woodmart theme for 49 customers, we have 49 licenses on themeforest. When this slow down every website into the backend, we are not happy with that.
Please test yourself, we have send you the login into the private details.
Best regards, TimApril 14, 2023 at 3:41 pm #459688
Thank you for contacting us.
Could you please send us your SSH or FTP access so we can troubleshoot this problem on your website?
Kind RegardsApril 17, 2023 at 9:18 am #460092
Thanks! See into the private details the FTP access.
Best regards, TimApril 17, 2023 at 10:53 am #460125
Hi, we get below email with a message, see private details. You are working on it? : )April 17, 2023 at 2:51 pm #460174
Hi, we saw you have made some changed. But we are also working in that environment. We have created a staging for you where you can make changes. See below in the private details the logins for that.
Best regards, TimApril 17, 2023 at 3:03 pm #460180
You sent the same FTP access so it looks like it is not from your staging environment.
Kind RegardsApril 17, 2023 at 3:09 pm #460182
I have removed previously FTP and add a new one to /staging/ with the same login details.
Best regards, TimApril 18, 2023 at 11:59 am #460367
Hi, have you take a look at it?April 18, 2023 at 4:54 pm #460473
We have fixed this issue on your staging website. We customized a lot in WPBakery elements registration so it needs to be tested carefully. Let us know if it works for you and then we can apply these changes on your live website. If everything goes well, we will also include this fix in our 7.2 update.
Kind RegardsApril 19, 2023 at 2:26 pm #460688
Thank you! The backend is faster right now : )
I hope you can test this also and bring out into an update for next version.
Thanks a lot!
Best regards, TimApril 20, 2023 at 9:24 am #460884
We are glad to hear that. Let us know if there is anything else I can help you with.
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