Home › Forums › WoodMart support forum › WoodMArt > Header builder > Save Header – Not Working…

WoodMArt > Header builder > Save Header – Not Working…

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 20, 2019 at 6:46 pm #114022

    atiar.cse
    Participant

    Theme option not saving – it returns 403 error. Please share why it may happened. Thanks in advance.

    Attachments:
    You must be logged in to view attached files.
    March 20, 2019 at 8:40 pm #114047

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, and switch to the parent them if you are running the child one and provide your site admin access to the private area.

    Best Regards

    March 21, 2019 at 3:29 am #114059

    atiar.cse
    Participant

    Please find the private message.

    March 21, 2019 at 7:21 am #114069

    Artem Temos
    Keymaster

    Hi,

    If you see the 403 Forbidden error for AJAX request it means that you have some problems with permissions in your server configuration. Contact your hosting provider for help in this situation.

    Kind Regards

    March 21, 2019 at 12:10 pm #114121

    John
    Participant

    Check on cpanel if you have modsecurity and disable. After that it will work.

    March 22, 2019 at 5:29 am #114270

    atiar.cse
    Participant

    It’s working with native PHP 5.6, 7.1

    March 22, 2019 at 7:07 am #114275

    Artem Temos
    Keymaster

    We are glad that you sorted it out.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)