woodmart layered nav not filtering products. shows all

Hi,
1. i added an Attribute to woocomerce.
2.added this attribute with a value to a few products in category x
3.added “woodmart layered nav” widget to the sidebar and chose the attribute from step 1.

the filter is showing, but when clicking the attribute, i loads the page with all the products in the category and doesnt filter the products from step 2.

whats wrong ? a bug ?

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Hello,

Please check how it works on the Storefront free theme to find out if the problem is caused by our theme. Please note, you should have a few products with different attribute values to make the filter sort out, otherwise, the filter has nothing to do.

Best Regards

Hi Elise.
i tested with Storefront and im facing the same issue.
please note, im getting this js error when clicking the variation:

“functions.min.js?ver=4.4.0:4 Uncaught TypeError: b.packery is not a function
at o.<anonymous> (functions.min.js?ver=4.4.0:4)
at o.i.emitEvent (imagesloaded.min.js?ver=3.2.0:7)
at o.i.emit (imagesloaded.min.js?ver=3.2.0:7)
at o.complete (imagesloaded.min.js?ver=3.2.0:7)
at o.check (imagesloaded.min.js?ver=3.2.0:7)
at imagesloaded.min.js?ver=3.2.0:7
“

see image.

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Hello,

It means the problem is not caused by our theme. Most likely it is related to configurations. Make sure you have created attributes and attribute values correctly, you use the global attributes: https://docs.woocommerce.com/document/managing-product-taxonomies/

Best Regards

I created the attributes just like that.
what configurations should i be looking at ?

Hello,

Assign the attribute to the products, make sure you have a product for each attribute value, for example, the color attribute should have the products for all the colors.

Best Regards

actually i made a mistake and confused another ticket.
“Storefront theme By Automattic” doesnt show these filters. how can i check this compared to this theme ?

Hello,

Please provide the site admin access as well as FTP to the private area.

Best Regards

i added details in private content.

Hello,

I am trying to check your site and it is not workable now. I did not try to log in. Please make sure that you have added different attribute values to the products. My ip is 5.248.118.5

Best Regards

i have.
please try now

Hello,

First of all, you have created the attribute items with the incorrect slug https://gyazo.com/546804b63eec0d0a62ade3e77548d36b They should be in Latin letters only.

The second reason you could create your variation incorrectly. Please find more information here: https://docs.woocommerce.com/document/variable-product/

https://prnt.sc/rnwghl

Best Regards

Hi, thanks for the help here.
first, i have changed the attribute items slug to latin latters. it has no change.
What didnt i create correctly ? can you be specific ? it works very well besides this bug.

Hello,

Now I am checking the site and variations work correctly. I have added פיגמנט לאפוקסי ננו אפקט – שילובי גוונים Aqua color to the cart and it works https://gyazo.com/1ffbf794cac568e3580afb06da1514f6

All the attribute filters work only on the shop page and on the category pages. I do not see filters at the pages. Add them, check if you have any problems, deactivate all the plugins not related to the theme, check again. You have a lot of plugins, no wonder something may work incorrectly. The plugins may conflict.

Best Regards

Hi Elis, please see how the filters dont work , you can see them here:

https://dev.betonbetone.co.il/%D7%A7%D7%98%D7%92%D7%95%D7%A8%D7%99%D7%94-%D7%9E%D7%95%D7%A6%D7%A8%D7%99%D7%9D/terrazzo-aggregate-and-gemstones/

they load all products and dont filter

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

Hi
i deactivated all except the following (the site breaks without them.)
you can re examine the functionality
Thanks

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Hello,

Please grant the admin rights to the user so that I could check.

Best Regards

try this

Hello,

Please grant me the admin rights.

Best Regards

sorry. try now

Hello,

You have set showing filters in an appropriate category https://prnt.sc/yptw0f

Disable this and check again.

Best Regards

hi, i disabled and tried. still same .
(BTW, i would like to have this category exclusion )

Hello,

Please make the full backup of your site as well as the Theme settings export and check the Woocomerce filters on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Best Regards

Hi
But these filters belong to Woodmart theme. they come with the the theme. why test it on storefront ?
anyhow, why not just activate storefront on this site ?

Hello,

These filters’ functionality is based on the Woocommerce filters. Please test the default filters on the Storefront, just to check the performance of the store.

Best Regards

i did as such. it doesnt seem to work

Hello,

Please find the reason it does not work. Try to deactivate plugins, remove customization, as soon as the default filter work with the Storefront, Woodmart filters will also work.

Best Regards

ok
thanks

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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