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woodmart layered nav not filtering products. shows all

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  • #181918

    shuki
    Participant

    Hi,
    1. i added an Attribute to woocomerce.
    2.added this attribute with a value to a few products in category x
    3.added “woodmart layered nav” widget to the sidebar and chose the attribute from step 1.

    the filter is showing, but when clicking the attribute, i loads the page with all the products in the category and doesnt filter the products from step 2.

    whats wrong ? a bug ?

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    #181959

    Hello,

    Please check how it works on the Storefront free theme to find out if the problem is caused by our theme. Please note, you should have a few products with different attribute values to make the filter sort out, otherwise, the filter has nothing to do.

    Best Regards

    #182194

    shuki
    Participant

    Hi Elise.
    i tested with Storefront and im facing the same issue.
    please note, im getting this js error when clicking the variation:

    “functions.min.js?ver=4.4.0:4 Uncaught TypeError: b.packery is not a function
    at o.<anonymous> (functions.min.js?ver=4.4.0:4)
    at o.i.emitEvent (imagesloaded.min.js?ver=3.2.0:7)
    at o.i.emit (imagesloaded.min.js?ver=3.2.0:7)
    at o.complete (imagesloaded.min.js?ver=3.2.0:7)
    at o.check (imagesloaded.min.js?ver=3.2.0:7)
    at imagesloaded.min.js?ver=3.2.0:7

    see image.

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    #182221

    Hello,

    It means the problem is not caused by our theme. Most likely it is related to configurations. Make sure you have created attributes and attribute values correctly, you use the global attributes: https://docs.woocommerce.com/document/managing-product-taxonomies/

    Best Regards

    #182299

    shuki
    Participant

    I created the attributes just like that.
    what configurations should i be looking at ?

    #182309

    Hello,

    Assign the attribute to the products, make sure you have a product for each attribute value, for example, the color attribute should have the products for all the colors.

    Best Regards

    #182389

    shuki
    Participant

    actually i made a mistake and confused another ticket.
    “Storefront theme By Automattic” doesnt show these filters. how can i check this compared to this theme ?

    #182415

    Hello,

    Please provide the site admin access as well as FTP to the private area.

    Best Regards

    #182570

    shuki
    Participant

    i added details in private content.

    #182668

    Hello,

    I am trying to check your site and it is not workable now. I did not try to log in. Please make sure that you have added different attribute values to the products. My ip is 5.248.118.5

    Best Regards

    #182740

    shuki
    Participant

    i have.
    please try now

    #182837

    Hello,

    First of all, you have created the attribute items with the incorrect slug https://gyazo.com/546804b63eec0d0a62ade3e77548d36b They should be in Latin letters only.

    The second reason you could create your variation incorrectly. Please find more information here: https://docs.woocommerce.com/document/variable-product/

    https://prnt.sc/rnwghl

    Best Regards

    #183055

    shuki
    Participant

    Hi, thanks for the help here.
    first, i have changed the attribute items slug to latin latters. it has no change.
    What didnt i create correctly ? can you be specific ? it works very well besides this bug.

    #183246

    Hello,

    Now I am checking the site and variations work correctly. I have added פיגמנט לאפוקסי ננו אפקט – שילובי גוונים Aqua color to the cart and it works https://gyazo.com/1ffbf794cac568e3580afb06da1514f6

    All the attribute filters work only on the shop page and on the category pages. I do not see filters at the pages. Add them, check if you have any problems, deactivate all the plugins not related to the theme, check again. You have a lot of plugins, no wonder something may work incorrectly. The plugins may conflict.

    Best Regards

    #183248

    shuki
    Participant

    Hi Elis, please see how the filters dont work , you can see them here:

    https://dev.betonbetone.co.il/%D7%A7%D7%98%D7%92%D7%95%D7%A8%D7%99%D7%94-%D7%9E%D7%95%D7%A6%D7%A8%D7%99%D7%9D/terrazzo-aggregate-and-gemstones/

    they load all products and dont filter

    #183278

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

    Best Regards

    #262047

    shuki
    Participant

    Hi
    i deactivated all except the following (the site breaks without them.)
    you can re examine the functionality
    Thanks

    Attachments:
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    #262246

    Hello,

    Please grant the admin rights to the user so that I could check.

    Best Regards

    #264511

    shuki
    Participant

    try this

    #264625

    Hello,

    Please grant me the admin rights.

    Best Regards

    #264648

    shuki
    Participant

    sorry. try now

    #264774

    Hello,

    You have set showing filters in an appropriate category https://prnt.sc/yptw0f

    Disable this and check again.

    Best Regards

    #264777

    shuki
    Participant

    hi, i disabled and tried. still same .
    (BTW, i would like to have this category exclusion )

    #264963

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the Woocomerce filters on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #264985

    shuki
    Participant

    Hi
    But these filters belong to Woodmart theme. they come with the the theme. why test it on storefront ?
    anyhow, why not just activate storefront on this site ?

    #265154

    Hello,

    These filters’ functionality is based on the Woocommerce filters. Please test the default filters on the Storefront, just to check the performance of the store.

    Best Regards

    #265219

    shuki
    Participant

    i did as such. it doesnt seem to work

    #265354

    Hello,

    Please find the reason it does not work. Try to deactivate plugins, remove customization, as soon as the default filter work with the Storefront, Woodmart filters will also work.

    Best Regards

    #265547

    shuki
    Participant

    ok
    thanks

    #265572

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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