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Woodmart – login widget – sidebar not working

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #571367

    luka.soldo007
    Participant

    Hi

    i’m having problem since start when user press on sidebar to login and enter correct account details
    and press login it redirects to login page instead of login in..on login page its working it logs users directly won’t when they try to login using sidebar login its not working..i need help with it..i recorder video to prove you

    https://screenrec.com/share/utpmSQq5UH

    Please help me resolve it, its crucial for my site to leave it like this

    also how to translate this messages on woodmart theme

    https://i.imgur.com/SwMOvEr.jpeg
    https://i.imgur.com/KUqLYcx.jpeg

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    #571372

    luka.soldo007
    Participant

    After updating everything i could and do some more testing with login sidebar best i got is when they login they have to do additional page refresh..how to avoid it..i want them to be logged instantly without additional manual page refresh to show them that they are logged in

    PS: Slider Revolution on dashboard is not latest version

    • This reply was modified 8 months, 4 weeks ago by luka.soldo007.
    #571485

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #571521

    luka.soldo007
    Participant

    Okay..i gave you administrator (info visible in moderator section)

    • This reply was modified 8 months, 4 weeks ago by luka.soldo007.
    #571603

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #571612

    luka.soldo007
    Participant

    sure, but keep in mind that i need all the plugins because they are required for my site to work properly (each plugin have his function) but you can try temporarily deactivating (just don’t update plugins like live chat plugin since its manually re-coded, updating would remove edit, custom work)

    but you can for sure deactive any plugin for testing…let me know when you find solution how to fix it, i’m having that problem since start

    Login sidebar is very important i have to resolve this before opening site officialy..so i hope that you will help me to resolve it (its theme login)

    • This reply was modified 8 months, 3 weeks ago by luka.soldo007.
    #571769

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    First of all, take my apologies for the delay in answering because of the weekend.

    It caused by CookieYes | GDPR pristanak na kolačiće plugin, I disabled it and it worked again.

    Regards,

    #571846

    luka.soldo007
    Participant

    Thanks you very much for checking i really appreciate your help.. i will remove that addon/plugin and try Compilanz instead for cookies/EU GDPR

    can you please answer me to those other questions that i asked about translation

    how to translate those messages on woodmart theme

    https://i.imgur.com/SwMOvEr.jpeg
    https://i.imgur.com/KUqLYcx.jpeg

    (its crucial for my site, everything has to be fully translated to our “croatian” language” currently everything is translatable with loco translate but those words are not, how to translate them?)

    #571950

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    1. Filters

    Go to Appearance > Widgets and you can change the titles https://prnt.sc/VrioPkO2X_PW

    2. Subscription form

    Go to dashboard > MC4WP > Forms and you can change strings https://prnt.sc/gYP-rVhgmUQp

    Regards,

    #572344

    luka.soldo007
    Participant

    Thank you..i tested 6 different addons for cookies and always when cookie plugin is enabled it won’t login from sidebar..i contacted developers of addon all of them said to contact theme developers..so how to make theme compatible with cookie plugin?

    currently using Compilanz GDPR cookie plugin..you have access to wordpress admin section, can you make it to work? i tried with other themes its working which means its up to this theme and i can’t succeed to make it work and its quite crucial for my site to make it work..because then sidebar not having any function, can you please help me to make it work?

    #572349

    luka.soldo007
    Participant

    I guess ALL cookie addons blocking script that is used for sidebar login and complianz addon have whitelist option but i don’t know where i can find path of script for side bar..i provide you login details, i beg you can you please fix it (can you whitelist that woodmart sidebar – login script, there is option in complianz but i can’t locate the script) (i don’t know if that is the issue but from what i’ve heard it might be)

    since you know which script is used for side-bar login and the path can you please whitelist it? i can’t use theme if sidebar login is not working and cookie addon is required by GDPR because i’m from europe and its required i can’t run site without cookie addon

    i would appreciate it very much if you can help me..side-bar login is very important thing

    #572500

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together.

    Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    You can find a list of used cookies in our documentation https://xtemos.com/docs-topic/gdpr-compliant/

    Regards,

    #572541

    luka.soldo007
    Participant

    But like i said, cookies banner with advanced consent (ability to decline and show all cokies in europe is required) and i tried 6 different addons for cookies none of them was fully compatible with theme..always side bar is blocked and i contacted all of those authors and all of them said contact theme support

    i can’t remove cookie banner addon because then i would break the law and my site would be shut down and i would have to pay money because breaking the GDPR..so i have to keep the addon but i have to make theme compatible..if i have to i will pay you more money just please help me to make this work..i tested with other themes and its working correctly just not with woodmart and i really want to use woodmart because i was working on it for more then month…cookie plugin is not any plugin its addon that every site owner must have on their site if they are working in europe..so its not like i’m asking for support with some random plugin that can be avoided, this plugin can’t be avoided its crucial for site..i can’t work without that plugin because of the law…so please help me to resolve the issue i will pay you additional money..

    at least tell me what script is used for login sidebar (url path) so i can whitelist it so cookie addon don’t block it

    PLEASE HELP

    #572581

    luka.soldo007
    Participant

    i investigate more and found javascript using inspect elements i whitelist
    wp-content/themes/woodmart/js/scripts/wc/loginSidebar.min.js?ver=7.4.3

    and its working..so its been resolved, thanks anyway <3

    #572716

    Hung Pham
    Keymaster

    Hi luka.soldo007,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 15 posts - 1 through 15 (of 15 total)