Woodmart shows Image and text among each other on Safari

Hi there

Can you please help me to fix the issue that the iamge and text it shows among each other instead of side by side. On every other browser it works fine.

Thanks for your help.

Hello,

Thank you very much for choosing our theme and for contacting us.

Your home page contains elements which are not provided by our theme. Please provide the page URL with the problem on Safari, which contains our theme elements

Best Regards

Hello

On all product pages the content shows among each other. But only in the safari browser, on every other browser it works fine.

Here is a link for example: https://www.deincv.ch/produkt/cv-helios/

Thanks for your help.

Best Regards

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Hello,

The reason is code CSS which does not relate to our theme http://prntscr.com/nkq2rv

You need to remove this code from the Theme Settings > Custom CSS or deactivate all the plugins not related to the theme and check again.

Best Regards

Hello

Thanks for the tipp.

Can not find the CSS code. Attached you will find the Custom CSS from Woodmart.

Can you please tell me which code it is?

Thank you

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Hello,

Please find this code in the Theme Settings > Custom CSS or deactivate the plugins not related to the theme and check.

Perhaps some of your plugins influence.

Best Regards

Hello,

I deleted the whole Code in Custom CSS.: no wokring.
Also deactivate plugins: not working.

What else Can I try?

Thanks for helping.

Please, disable all external plugins and send us your admin access so we can check it.

Hello

I can not disable all plugins because then it will mess up the website.

Thanks for helping.

Hello,

We see that you didn’t remove the custom CSS code. Please, disable all caching and optimizations plugins that will not break your website. Also, there is a new version of the WoodMart available so you need to update it.

Regards

Hi Artem,

The CSS code is removed now. I disabled the Plugins: WP Rocket and Compress JPEG & PNG images.

Woodmart is updated to 3.7.

I noticed that the cookies pop-up is not showing. Can you please also have a look there?

Thank you for your help.

Hi,

We see that the website is working fine in Safari now https://prnt.sc/nqwh4l
And the cookie popup appears when you first time visit the website https://gyazo.com/d7f5a6a69fef53bb8d7b0e4834cc809c

Regards

Hi,

I tested on my macbook on safari and still the issue on safari. Please see the screenshot.

can you test it on a mac?

Regards

Please, disable all external plugins first.

Hello,

the plugin that made this bug is “VC Image Hover Effect oCoder Free”.
Now it works fine.

Thank you very much for your help.

You are welcome.

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