Home Forums WoodMart – Premium Template WoodMart Template

This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 5 days ago.

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  • #196431

    tonyshark
    Customer

    Hello,
    How do i get the woodmart template library to load?

    Thanks

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    #196441

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #196460

    tonyshark
    Customer

    Have done what you suggested, problem still remains

    Private Content Hidden
    #196517

    Hello,

    Please deactivate all the plugins excepting these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    WPML

    Best Regards

    #197281

    tonyshark
    Customer

    Hello,
    After going through what you suggested, I realized that some plugins stop the woodmart template from loading.

    Some of these plugins are essential to the running of my system. What is the way round it?

    Regards

    #197299

    Hello,

    The plugins I have provided are essential and they do not stop theme. They work perfectly with the theme. Please deactivate all the rest and check the problem.

    Best Regards

    #197312

    tonyshark
    Customer

    Hello,
    I think you misunderstood my query.

    When i disable other plugins and leave the ones you recommended i leave, woodmart template loads perfectly.

    What i am saying is, some of the culprit plugins i have disabled are important to my business model. e.g. a plugin like affiliate sales, when enabled stops woodmart templates from loading.

    My question, how do we get around this problem?

    Regards

    #197357

    Hello,

    You can contact the plugin support and ask them to fix this incompatibility. If they cannot by this or that reason, disable all the plugins except essentials ones, use the library and then activate the plugins again. You do not use the library every day every moment, so it may be a way-out.

    Best Regards

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