WoodMart Theme

We have an outdated version of WoodMart Theme. I am trying to update the software. I have a new purchase code and I am not sure how to update the WoodMart Theme software for WP for my account.
This is the error I am receiving:
Updating Theme Woodmart (1/1)
Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=1…
Unpacking the update…
An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, insert the site admin access as well as FTP access into the Private content below the message area.

Best Regards

Sorry these steps did not help. I have a back-up of the site. I am not familiar with update via FTP.

Hello,

Please check your site now as well as this article: https://xtemos.com/docs-topic/update-6-0-explained/

Perhaps you will need to activate other plugins, activate them one by one, checking the site.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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