Woodmart theme facebook login user not added redirects to my account

Hi,
Recently installed the woodmart theme on wordpress. Activated facebook login by entering the AppID & App Secret. Also added the valid redirect URI to the facebook app, and the facebook app is live.
The issue is when we click FB Login it processes, and then redirects to my accounts page as if no user is logged in(showing login and signup options). And the user is also not added to the Users Table in wordpress.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please make the screens from your account settings and send them to a private areas.

Best Regards

Hi,
Thanks for responding soon. I wanted to know account settings of what? I mean wordpress or facebook? if wordpress then please tell screen of which part like general settings? or reading or writing or what part?

Hello,

Please send us the Facebook account settings which are listed here: https://xtemos.com/docs/woodmart/faq-guides/configure-facebook-login/

Best Regards

Hi,
Here are the screenshots for the facebook setting are attached in the private section.

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Hello,

Please provide your site admin access to the private area.

Best Regards

Hi,
Thanks Please find the wp-admin access details in the private area.

Hello,

I do apologize for the delay. Please provide FTP access to the private area we need to check deeper.

Best Regards

Hi,
This wordpress is hosted on AWS EC-2 instance, should i provide you the SSH access?

Hello,

We just need FTP with the rights to edit files.

Best Regards

Hi
Here the FTP credentials in the private section. Please checkout.

Hello,

I have logged in and there is nothing: https://prnt.sc/v30wde please provide the route or check the credentials.

Best Regards

Hi,
I have updated ftp configurations, sorry for the delay.
Please find the updated Credentials in the private area. Please check again using the new credentials.

Hello,

I am checking the credentials and there are no folders. Please check again.

Best Regards

Hi I am sending you details showing the screenshot, of the view that i get. Please confirm if you get the same view for the remote site.

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Hello,

When I log in I see this https://prnt.sc/v30wde

Best Regards

Are you using these login credentails that are mentioned here in private area, Please confirm?:

Hello,

Yes, I use these credentials https://prnt.sc/v59egk

Best Regards

If you just refresh again after logging in, complete directory structure will be shown. Happened to me also.

Hello,

I do apologize for the delay we need more time to check and solve, we’ll get back to you as soon as we have get the result.

Best Regards

Hello,

Please provide the site folder route and rights for editing files.

Best Regards

Hi,
Please see the directory structure in the private area:

Hello,

Please provide the right for editing.

Best Regards

Hi,
Right for editing in wordpress wp-admin or FTP?

Hello,

Yes, we need full permission on the files related to the site.

Best Regards

Hi,
I have given you wp-admin access. Also you can access directories via FTP.
I am listing again here credentials for both. Please let me know what error do you get, while accessing/editing files?

Hello,

Here are the screens showing the error: http://prntscr.com/v6yuag and https://prnt.sc/v6z46x

Best Regards

Hi,
Can’t see the screenshot http://prntscr.com/v6yuag.
This https://prnt.sc/v6z46x shows normal screen.

Hello,

When we try to edit the file we see this: https://gyazo.com/5cd2d9c8c8f2672977c71f58f49b1e97

Best Regards

Hi,
We got the issue resolved. It was the permalink issue, we changed from plain to ‘custom post’ and it started working.

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