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Woodmart Theme not updating images and text

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #581611

    sean-5573
    Participant

    Hi, my theme was updated over the weekend and now I cant update the main page, images and text. I have cleared and flushed cache, ctrl F5 and turned off plugins. Left it overnight and check browsers on multiple devices and no changes are being updated apart from in the browser I use to edit . Any ideas?

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    #581736

    sean-5573
    Participant

    Hello. can anyone help?

    #581795

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel and clarify which image/text you tried to change.

    Thank you for your time.

    Kind Regards

    #581930

    sean-5573
    Participant

    Hi Luke
    Website is https://hyundaituning.com.au/
    Front Home page is not updating at all when you check other browsers, which is my main problem., and when I add a new product its not showing unless I refresh the page (Look at the tuning category, it has 4 products and when you refresh there is 5 Products which is a new Stage 1 Tune Hyundai i30N

    Details are in the private chat, Thanks in advance Sean

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    #582208

    sean-5573
    Participant

    Hi Luke, are you able to login and look at this issue please. Its still ongoing, I cant update the website

    #582344

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    It seems you have additional protection – https://prnt.sc/MT837cmh-225

    You can install a plugin related to “temporary access” to the admin panel and send me a temporary link to the account via the private area.

    https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    Kind Regards

    #582388

    sean-5573
    Participant

    Hi Luke, link in private chat

    #582409

    Luke Nielsen
    Keymaster

    Hello,

    Do you mean in this section https://prnt.sc/wshSopFzcJwl the products are not showing after adding?

    If you have any video, please send me.

    Looking forward to collaborating with you!

    Kind Regards

    #582530

    sean-5573
    Participant

    Hi Luke
    The front home page is not updating with text or images, the 3 image boxes just below the main header image wont update neither will the text – https://hyundaituning.com.au/ (SEE screen Grabs below)

    After I update them and check on other browsers its still the old website, I have cleared the cache and ctrl F5 but it still shows the old website content, Thanks in advance.

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    #582674

    sean-5573
    Participant

    Any luck looking at this Luke? Cheers

    #582682

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    It looks like a server cache, did you try to clear it?

    I await your response.

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)