WoodMart Theme Update Issue
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Hello,
I am unable to update the WoodMart theme through the WordPress admin panel. The currently installed version is 8.5.5, and the dashboard shows that a newer version is available. However, when I click the “Update Themes” button, the update process does not start and the theme is not upgraded to the latest version.
Could you please check this issue and help me update the WoodMart theme to the latest version?
Thank you.
Hello,
To investigate further, could you please share your admin credentials in the Private content field? This lets us check your settings and find the root cause. Your information is kept confidential.
Best regards,
XTemos Studio
I have shared the required information with you. Please find it attached.
Could you please also send us your FTP/SFTP or SSH access so we can troubleshoot what is wrong? The dashboard is no longer reachable after the update.
I have provided the requested information.
Hello,
Thanks for the details.
We tried to run the update from the dashboard, but the server consistently returns an error during the process, most likely a timeout. Please update the theme manually via FTP as described in our tutorial:
https://xtemos.com/docs-topic/upload-theme-with-ftp/
Kind regards,
XTemos Studio
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