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woodmart update error

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  • #464360

    lkapnogiannis
    Participant

    Hello,
    im trying to update the woodmart theme in the latest version but I receive this error,
    may i know how i can solve this please?

    the error is:
    Η ενημέρωση απέτυχε: Αδύνατη η εγκατάσταση του πακέτου. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #464442

    Hello,

    1.Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it is not working Make the full backup of your site and update via FTP
    https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, then provide admin panel login and ftp details.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)