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Woodmart update failed

Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 18, 2018 at 5:24 am #96680

    [email protected]
    Participant

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    December 18, 2018 at 7:22 am #96692

    Elise Noromit
    Member

    Hello,

    Please make the full backup of the site and provide your site admin access as well as FTP.

    Best Regards

    December 18, 2018 at 7:48 am #96702

    [email protected]
    Participant

    Thank you!

    December 18, 2018 at 8:09 am #96705

    Elise Noromit
    Member

    Hello,

    Your theme has been updated to the recent version.

    Best Regards

    December 18, 2018 at 8:14 am #96706

    [email protected]
    Participant

    Thanks

    December 18, 2018 at 8:17 am #96707

    [email protected]
    Participant

    And what did you do?

    December 18, 2018 at 8:33 am #96711

    Elise Noromit
    Member

    Hello,

    I have uploaded the fresh version of the theme via Appearance > Themes

    You can try to update the theme automatically as soon as a new version has been released https://xtemos.com/docs/woodmart/update-theme-2/ It should work.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)