Woodmart Update failed: The package could not be installed

Our website is running WoodMart 6.02 but when we try and update the theme an error occurs:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, then provide admin panel login and ftp details.

Best Regards

Hi,

I have the same problem.

I will check the docs. I added some screenshots in this post to keep following updates about this issue.

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Hello,

@molavec Try the steps mentioned in my previous reply.

If you are still unable then create a new topic and provide admin panel and FTP details of the website.

Best Regards

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