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woodmart.zip Error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 12, 2024 at 3:46 pm #548493

    admin-9453
    Participant

    Hi,
    I get the following error when I try to install woodmart.zip:

    Error 500!
    /wp-admin/update.php
    Internal Server Error!

    Settings Server:
    Memory-Limit : 256MB
    Upload-Limit: 60s
    Execute Time: 48 MB

    How can I fix this issue?

    Best regards,
    Klaus

    March 12, 2024 at 4:56 pm #548533

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, provide us with your admin access so we can log in and check this on your side.

    Thank you in advance.

    March 12, 2024 at 5:48 pm #548543

    admin-9453
    Participant

    Hello,
    thanks. I will send you admin access in extra information field.

    March 12, 2024 at 5:52 pm #548546

    Artem Temos
    Keymaster

    It looks like there is there is an upload file size limit problem on your server. You need to contact your hosting provider for help on this matter. Or try to upload the theme using your control panel or FTP.

    Kind Regards

    March 12, 2024 at 6:10 pm #548563

    admin-9453
    Participant

    Okay, problem solved.

    Thanks

    March 13, 2024 at 10:06 am #548688

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)

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