Home Forums WoodMart support forum WordPress Critical Error

WordPress Critical Error

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #224386

    mertdolapciyiz
    Participant

    “A critical error has occurred on your website.” and “Please check your site admin email inbox for instructions.”
    I get these errors when I install the theme and required plugins, how can we solve it?

    Attachments:
    You must be logged in to view attached files.
    #224390

    mertdolapciyiz
    Participant

    And i am not getting email

    #224421

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #224693

    mertdolapciyiz
    Participant

    Hello again, I don’t know how to uninstall the plugin without wordpress admin dashboard, could you tell me how to do it? (I did not install any plugins other than recommended plugins)

    Attachments:
    You must be logged in to view attached files.
    #224759

    Artem Temos
    Keymaster

    You can rename your plugins folders to something like __plugin-name to deactivate them temporarily. Once the problem will be fixed, you can rename them back and activate them.
    If you have problems connecting to your server via FTP then you need to contact your hosting provider support for help.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)