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WP Bakery Don't working
- This topic has 9 replies, 3 voices, and was last updated 3 years, 1 month ago by Elise Noromit.
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AuthorPosts
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February 25, 2021 at 7:40 pm #269318
baygrpnrParticipant1- I removed the plugins
2- I cleared the cache
3- I changed themeIt works once I open a new page. does not work the second time.
Help Please 🙂
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You must be logged in to view attached files.February 25, 2021 at 8:13 pm #269322
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
February 26, 2021 at 7:28 am #269389
baygrpnrParticipantIt is a truly comprehensive and professional theme.
the problem continues. 🙁
February 26, 2021 at 1:37 pm #269542
Eric WatsonParticipantHello,
Could you please disable all plugins that are not related to our theme?
http://prntscr.com/107l8i3Thank you in advance
February 26, 2021 at 2:30 pm #269550
baygrpnrParticipantHello, this is an e-commerce hosting. green button cache cleanup and help menu. that’s why I can’t remove it. The first day I installed the theme, it worked fine, but then stopped. Please help.
February 26, 2021 at 3:23 pm #269567
Elise NoromitMemberHello,
WP builder does not work in the frontend editing mode as there are JS errors caused by one of your plugins. https://gyazo.com/010ccf802d837e5c5ba0f2d1f3bacbec
Please deactivate other plugins not related to the theme and check.
Best Regards
February 27, 2021 at 7:11 pm #269773
baygrpnrParticipantHello,
Litespeed cache optimization turned off. Thank you very much for your help. Problem is solved.
Best Regards
February 27, 2021 at 10:03 pm #269792
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP
Best Regards
March 3, 2021 at 9:25 am #270598
baygrpnrParticipantHello,
WPBAKERY plugin error persists. backend editor does not work.
https://support.wpbakery.com/support/topic/51
Could this be the problem ?
Help please.
Best regards
March 3, 2021 at 2:50 pm #270716
Elise NoromitMemberHello,
We cannot view the link as it requires access, please provide the same in the private area.
Best Regards
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Tagged: ls cache
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