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WP Bakery Don't working

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  • #269318

    baygrpnr
    Participant

    1- I removed the plugins
    2- I cleared the cache
    3- I changed theme

    It works once I open a new page. does not work the second time.

    Help Please 🙂

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    #269322

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #269389

    baygrpnr
    Participant

    It is a truly comprehensive and professional theme.

    the problem continues. 🙁

    #269542

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme?
    http://prntscr.com/107l8i3

    Thank you in advance

    #269550

    baygrpnr
    Participant

    Hello, this is an e-commerce hosting. green button cache cleanup and help menu. that’s why I can’t remove it. The first day I installed the theme, it worked fine, but then stopped. Please help.

    #269567

    Hello,

    WP builder does not work in the frontend editing mode as there are JS errors caused by one of your plugins. https://gyazo.com/010ccf802d837e5c5ba0f2d1f3bacbec

    Please deactivate other plugins not related to the theme and check.

    Best Regards

    #269773

    baygrpnr
    Participant

    Hello,

    Litespeed cache optimization turned off. Thank you very much for your help. Problem is solved.

    Best Regards

    #269792

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

    #270598

    baygrpnr
    Participant

    Hello,

    WPBAKERY plugin error persists. backend editor does not work.

    https://support.wpbakery.com/support/topic/51

    Could this be the problem ?

    Help please.

    Best regards

    #270716

    Hello,

    We cannot view the link as it requires access, please provide the same in the private area.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)