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WP Bakery element settings keep in loading screen

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  • #445374

    web-4388
    Participant

    Hi! When I am in the WPBakery editor and clicking on an element to edit the settings window keeps in the loading screen. In some cases it finally enters the screen, but mostly it keeps loading.

    Is there a solution for this?

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    #445395

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #445403

    web-4388
    Participant

    Thanks, I have provided you the credentials.
    I have been testing with disabling plugins and I think it bites with Yoast SEO or WP Fastest Cache. Not totally sure.

    Looking forward to hear from you soon.

    #445413

    Artem Temos
    Keymaster

    Hello,

    Yes, as we can see it works now https://gyazo.com/8eeabbbdea271c718e8a66d133f499b8
    So it might be some conflict with installed plugins. Now you can try to activate all plugins one by one to identify which one causes this problem.

    Kind Regards

    #445415

    web-4388
    Participant

    Ok I will, thanks!

Viewing 5 posts - 1 through 5 (of 5 total)