Wp Bakery is not working

This topic has 9 replies, 2 voices, and was last updated 3 years, 12 months ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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December 18, 2020 at 7:25 pm #252220

Sten1801
Participant

Hi,

I bought for the 5th webshop your theme again. WPbakery is installed, but if you add a template on a page, this tekst appears: [html_block id="258"]. Please fix this. This happens al the time, you recommend to update the theme but I Just dowloaded a hour ago so it is the most recent theme?

December 18, 2020 at 11:09 pm #252245

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Please provide a page URL and describe your actions step by step, how you add the template.

Best Regards

December 19, 2020 at 9:56 am #252311

Sten1801
Participant

Hi Elise,

See private content voor login details.

December 19, 2020 at 10:05 am #252313

Sten1801
Participant

These are my step by step screenshots

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December 19, 2020 at 10:06 am #252315

Sten1801
Participant

Step 2

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December 19, 2020 at 10:07 am #252317

Sten1801
Participant

step 3

December 19, 2020 at 10:08 am #252318

Sten1801
Participant

Step 3.

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December 19, 2020 at 10:09 am #252320

Sten1801
Participant

step 4

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December 19, 2020 at 10:10 am #252322

Sten1801
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step 5

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December 19, 2020 at 3:09 pm #252380

Elise Noromit
Member

Hello,

You have not installed and activated Woodcore plugin. It is essential. I have installed and activated everything works https://prnt.sc/w61xqa

Best Regards
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