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WP Bakery not saving updates

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #656311

    kami.deathk
    Participant

    Hi,

    Recently I’ve updated wp bakery to the latest version and it still works but now I can’t save or preview pages, when the button is clicked nothing happens.

    #656355

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #656412

    kami.deathk
    Participant

    Hi,

    I’ve tested that disabling all plugins and still same issue

    #656508

    Artem Temos
    Keymaster

    Please turn them off and send us your admin access so we can check it.

    #656572

    kami.deathk
    Participant

    Hi,

    the site is on production mode we can’t just disable all the plugins.
    I’ve upload the credentials for entering the admin area, please be aware that the off-load hours are between 1am and 6am at GMT+1

    Regards

    #656656

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)