Home › Forums › WoodMart support forum › WP Bakery not working after update wordpress 4.9
WP Bakery not working after update wordpress 4.9
- This topic has 34 replies, 4 voices, and was last updated 5 years, 4 months ago by Artem Temos.
November 21, 2017 at 8:21 am #24824
After the 4.9 update from wordpress, the WP Bakery is not working anymore!
Could you please help?
Thanks a lot!
JasperNovember 21, 2017 at 8:59 am #24830
You need to update the theme to the latest version and then install the latest Visual Composer plugin via Appearance -> Install plugins.
RegardsNovember 21, 2017 at 9:12 am #24833
I don’t see the update for the theme! All plugins are updated…
Could you please help?
JasperNovember 21, 2017 at 11:02 am #24835
The update of wp bakery is not succesfull. To receive automatic updates license activation is required.
Please help us with the update!November 21, 2017 at 12:10 pm #24839
You can update the plugin via Dashboard -> Appearance -> Install plugins. You can’t receive automatic updates since it is not hosted on wordpress.org and you don’t have a license purchased directly from plugin developers. So the only one way to get new versions is to update our theme and then update the plugin.November 23, 2017 at 4:54 pm #25155
I have the same problem and I have the latest update?November 23, 2017 at 5:48 pm #25166
We can’t see your website at the moment. But most likely, you don’t have the latest version of the theme or Visual Composer (5.4.4).
REgardsNovember 24, 2017 at 2:03 pm #25290
Yes, it needs to be updated the plugin, it took more than one day to show. I can see that you have updated the theme 21/11 on Themeforest but when I dowmload it,it shows it is from 20/11 the last update? I have also installed and used the
Easy Theme and Plugin Upgrades but it will still not update the plugin.November 24, 2017 at 2:32 pm #25293
Check the version of the installed theme in Appearance -> Themes. It should be 1.6. Then, you will be able to update Visual Composer plugin in Appearance -> Install plugins.
RegardsNovember 24, 2017 at 4:10 pm #25307
It seems that we are several which have the same problem.
I have the 1.6 version of the theme. WPBackery ask me to update but the update failed each time.
An idea to resolve the problem ?
ThanksNovember 24, 2017 at 4:44 pm #25313
So…It’s a little bit borring because we coud not work…
Is it possible to have a link with the update please ?November 24, 2017 at 5:47 pm #25322
I have the 1.6 version installed as well.November 24, 2017 at 6:15 pm #25333
You can update Visual Composer to the latest version 5.4.4 via Appearance -> Install plugins.
We just noticed that the plugin has released a new version. If you need it, contact us directly via our profile page and we will send you it https://themeforest.net/user/xtemos
RegardsNovember 24, 2017 at 6:50 pm #25340
Thanks, now I could update it via the zip file you gave me. But it still ask for a license key, when I try to activate it ?November 25, 2017 at 8:46 am #25363
You don’t have to activate, simply ignore this message.November 25, 2017 at 3:02 pm #25470
It does not work, when I click edit with WPbackeypagebuilder at the frontend the screen goes blank, see attached screendump.
Attachments:You must be logged in to view attached files.November 25, 2017 at 4:03 pm #25478
Try to clear your browser cache. If it won’t help, please, provide us your admin access so we can check it.November 26, 2017 at 8:04 pm #25621
It did not help. see admin acess below. thanks in advance.November 27, 2017 at 7:18 am #25642
The password seems to be wrong and we can’t log in to your admin access.November 27, 2017 at 9:24 am #25680
I have change the password now try:November 27, 2017 at 9:44 am #25685
Could you please also enable PHP error display on your server and turn on the debug mode in WordPress?November 27, 2017 at 10:19 am #25711
Yes, done and thxNovember 27, 2017 at 1:05 pm #25760
Are you able to provide us your FTP access also? We still can’t detect the cause of these problems.November 27, 2017 at 1:13 pm #25762
Ok. yes of course:November 27, 2017 at 1:20 pm #25764
We see the following errors in your logs
[27-Nov-2017 13:14:19 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55 [27-Nov-2017 13:14:53 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 38233 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55 [27-Nov-2017 13:15:31 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 83 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55
They say about low PHP limit on your server. Try to increase it two times.November 27, 2017 at 1:29 pm #25770
You mean add:
//increase WP Memory Limit
yes? Done that nowNovember 27, 2017 at 3:14 pm #25785
It seems that it is limited by your server. You can check it in WooCommerce -> System status.November 27, 2017 at 3:38 pm #25806
What needs to be changed? Min req. ?November 27, 2017 at 3:39 pm #25807
If you can’t change it by your own, you need to contact your hosting providers for help with this issue.November 27, 2017 at 3:43 pm #25808
php version or?
- You must be logged in to create new topics. Login / Register