WP Bakery not working after update wordpress 4.9

Hello!

After the 4.9 update from wordpress, the WP Bakery is not working anymore!

Could you please help?

Thanks a lot!

Kind regards,

Jasper

Hi,

You need to update the theme to the latest version and then install the latest Visual Composer plugin via Appearance -> Install plugins.

Regards

Hello,

I don’t see the update for the theme! All plugins are updated…

Could you please help?

Kind regards,

Jasper

The update of wp bakery is not succesfull. To receive automatic updates license activation is required.

Please help us with the update!

You can update the plugin via Dashboard -> Appearance -> Install plugins. You can’t receive automatic updates since it is not hosted on wordpress.org and you don’t have a license purchased directly from plugin developers. So the only one way to get new versions is to update our theme and then update the plugin.

Hi

I have the same problem and I have the latest update?

Hi,

We can’t see your website at the moment. But most likely, you don’t have the latest version of the theme or Visual Composer (5.4.4).

REgards

Hi

Yes, it needs to be updated the plugin, it took more than one day to show. I can see that you have updated the theme 21/11 on Themeforest but when I dowmload it,it shows it is from 20/11 the last update? I have also installed and used the
Easy Theme and Plugin Upgrades but it will still not update the plugin.

Hi,

Check the version of the installed theme in Appearance -> Themes. It should be 1.6. Then, you will be able to update Visual Composer plugin in Appearance -> Install plugins.

Regards

Hello.
It seems that we are several which have the same problem.
I have the 1.6 version of the theme. WPBackery ask me to update but the update failed each time.
An idea to resolve the problem ?
Thanks

So…It’s a little bit borring because we coud not work…
Is it possible to have a link with the update please ?

I have the 1.6 version installed as well.

Hello,

You can update Visual Composer to the latest version 5.4.4 via Appearance -> Install plugins.

We just noticed that the plugin has released a new version. If you need it, contact us directly via our profile page and we will send you it https://themeforest.net/user/xtemos

Regards

Thanks, now I could update it via the zip file you gave me. But it still ask for a license key, when I try to activate it ?

You don’t have to activate, simply ignore this message.

It does not work, when I click edit with WPbackeypagebuilder at the frontend the screen goes blank, see attached screendump.

Attachments:

You must be logged in to view attached files.

Try to clear your browser cache. If it won’t help, please, provide us your admin access so we can check it.

It did not help. see admin acess below. thanks in advance.

The password seems to be wrong and we can’t log in to your admin access.

I have change the password now try:

Could you please also enable PHP error display on your server and turn on the debug mode in WordPress?

Yes, done and thx

Are you able to provide us your FTP access also? We still can’t detect the cause of these problems.

Ok. yes of course:

We see the following errors in your logs

[27-Nov-2017 13:14:19 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55
[27-Nov-2017 13:14:53 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 38233 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55
[27-Nov-2017 13:15:31 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 83 bytes) in /home/users/christensen/public_html/designska.pl/wp-content/plugins/revslider/includes/slide.class.php on line 55

They say about low PHP limit on your server. Try to increase it two times.

You mean add:

//increase WP Memory Limit
define(‘WP_MEMORY_LIMIT’, ‘256M’);

yes? Done that now

It seems that it is limited by your server. You can check it in WooCommerce -> System status.

What needs to be changed? Min req. ?

If you can’t change it by your own, you need to contact your hosting providers for help with this issue.

php version or?

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