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WP Bakery problem installing latest version of woodmart demo “shoes”

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  • #480419

    pere
    Participant

    We have installed Woodmart in a clean new wordpress install. We have imported the “shoes” demo and as soon as we activate de WP Bakery plugin we get a 403 Forbidden. Again when we deactive the plugin we see the webpage again but with all the wp shortcodes.

    It’s the third time we buy this theme and always worked properly, but now we can’t handle.

    We also downloaded the latest plugin version from this page.

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    #480501

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make sure you use either WP Bakery or Elementor and disable the builder which was not active during the theme installation.

    Also, make sure you have installed and activated Wood Core in Appearance > Install plugins.

    I cannot enter your site as the access is not valid, if the problem remains, please provide the valid access.

    Best Regards

    #481176

    pere
    Participant

    Hello,

    We have problems with the filtering, in Spanish (parent language) a number of products are displayed by size attribute, for example:
    size 36 (55 units),
    https://beta.tonymora.com/es/categoria-producto/mujer/?filter_size=36

    but when you access the website in English with the attribute 36 it only shows one product
    https://beta.tonymora.com/en/product-category/woman/?filter_size=36-en

    and 3 products in German.
    https://beta.tonymora.com/de/produkt-kategorie/damen/?filter_size=36-de

    Why doesn’t it show the same number of products with the same attribute in different languages?

    Thank you

    #481381

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)