WPB is irresponsive

cant make any changes to the site, trying to customize through WPB i have version 6.4 but its irresponsive. cant edit and cant save anything

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

Best Regards

thank you for your help!!

Hello,

I have tested the Theme Settings: I have changed the number of the product is the row from 3 to 4 and back, it works. https://prnt.sc/vf44hx https://prnt.sc/vf44p5

When I try to add a text block to the home page it does not work https://prnt.sc/vf45fq

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem.

If you see the same on the Storefront, please contact the host support and show this screen.

Best Regards

[Author]

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