Home Forums WoodMart support forum WPBakery 6.3.0 – Problem with downloading

WPBakery 6.3.0 – Problem with downloading

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #221088

    ghcest
    Participant

    Hi,

    I can not download the update of the new WP Bakery plugin. The 6.3.0 version. It says occured an error. But I checked all plugins always worked fine. I have the WP version 5.5.

    As It comes with the template and never had the issue to update, how can you solve that?
    Thanks

    #221109

    Hello,

    Please make the full backup of your site, update the theme and then update the plugin in Appearance > Install plugins. https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regards

    #226054

    ghcest
    Participant

    Hi,

    I did everything as you said (I did the full backup of my website, I have automatic update of the Woodmart theme but still I am having problem in updating both plugins:

    WP Bakery and WP File Manager.

    With that I am having problem to work on my website. Any other idea to solve this?

    Plus, this theme now is saying the best plugin to use is the Elementor. Why?

    Thanks

    Attachments:
    You must be logged in to view attached files.
    #226059

    ghcest
    Participant

    Plus, when I tried to update the plugin WPBakery it said this.

    Picture attached.

    Attachments:
    You must be logged in to view attached files.
    #226113

    Hello,

    Please translate the message to English.

    Best Regards

    #226464

    ghcest
    Participant

    For the WPBakery it says:
    “Update failed: Update package not available.”

    I can not update it anymore, please help me in fix it.

    Second:
    It appeared on my plugins many CMSMap plugins to be activated. Is this a malware?

    All of them are saying I have a specific version installed and needs to be installed. But before I get this template I never saw this plugin to be installed.

    Attachments:
    You must be logged in to view attached files.
    #226467

    ghcest
    Participant

    *needs to be updated

    #226509

    Hello,

    Please provide your site admin access as well as FTP to the private area.

    Make the full backup of your site.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)