Home › Forums › WoodMart support forum › WPBAKERY CANNOT UPDATE

WPBAKERY CANNOT UPDATE

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 22, 2018 at 8:04 am #48013

    GeorgiK
    Participant

    Hello,

    When trying to update the plugin I get this message – http://prntscr.com/iuocfw

    The first sentence means – “Error while updating WPBakery Page Builder”.

    March 22, 2018 at 8:25 am #48024

    Eric Watson
    Participant

    Hello,

    Please, provide us your admin access so we can check it.

    Thank you in advance

    March 22, 2018 at 9:28 am #48047

    GeorgiK
    Participant

    Where can I send you the access?

    March 22, 2018 at 9:30 am #48048

    Eric Watson
    Participant

    You can use Private Content area http://prntscr.com/iupivd

    Regards

    March 22, 2018 at 12:24 pm #48091

    GeorgiK
    Participant

    Posted.

    March 22, 2018 at 12:47 pm #48095

    Eric Watson
    Participant

    Hello,

    Strange, but we update WPBakery Page Builder without any problem. Please see screenshot https://prnt.sc/iush12

    Kind Regards
    XTemos Studio

    March 22, 2018 at 1:04 pm #48101

    GeorgiK
    Participant

    wow. over the last few dies I tried at least 3 times and to no success. Thank you!

    Regards!

    March 22, 2018 at 1:10 pm #48105

    Eric Watson
    Participant

    You are welcome!

    July 16, 2018 at 6:59 pm #67905

    GeorgiK
    Participant

    Hello, WPBakery cannot be updated again 🙁

    July 16, 2018 at 7:29 pm #67911

    Elise Noromit
    Member

    Hello,

    Do you see any errors? What are they? Can you provide the screenshot?

    Try again manually:

    Navigate to Plugins and deactivate the current plugin, you will see “Delete option”, delete the current plugin

    1. Upload the recent version of the theme from Themeforest account.

    2. Upload the plugin archive from theme/inc/plugins/js_composer via Plugin > Add new > Upload > install > activate

    Make sure your archive contains only plugins files not other archives with the plugin.

    Best Regards

    July 19, 2018 at 5:29 pm #68473

    GeorgiK
    Participant

    Problem solved. Thank you.

    July 19, 2018 at 7:45 pm #68494

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘WPBAKERY CANNOT UPDATE’ is closed to new replies.