WPBakery Page Builder doesn't save the Sidebar with woodmart

When I make a product filter sidebar and update/safe that sidebar the WPBakery is set to empty again. What is causing that behavior?

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, and provide the site admin access to the private area

Best Regards

can you explain: and provide the site admin access to the private area…

I did deactivate all the plugins except the woodmart core and WP Bakery Builder plugin and activated the parent theme. But still no luck.

Hello,

Please provide your site admin access: login URL, login ID, and password into the private area which is below the message field.

Best Regards

see private message

Hello,

Please check your credentials I cannot log in. Please include the page URL with the problem.

Best Regards

Sorry the user was not saved. You can use the same credentials now.

it is page ketting. and the side bar is causing the problems

Hello,

You are trying to add filters. All the filters work in the Shop or category page only. I have added the calendar for testing and it works. https://prnt.sc/p2tyjy

You can add any widgets excepting filters.

Best Regards

Ok but why I can’t save any wpbakery builder in the sidebar then?

Hello,

You can create HTML block and then add the HTML widget to the sidebar https://xtemos.com/docs/woodmart/html-blocks-2/#main_footer

Best Regards

Ok, that worked thanks.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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