Home Forums Basel – Premium Template WPBakery Page Builder not updating

This topic contains 1 reply, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 4 days ago.

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  • #226632

    sashibhusan
    Customer

    In my basil theme , the WPBakery Page Builder plugin not updating.
    Its asking for licence .
    I believe the plugin licence was come with theme when i purchase .
    Please check and let me know.

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    #226833

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

    You can update the plugin in Appearance > Install plugins. If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.

    2. Deactivate and delete the current version.

    3. Upload the new version from your portfolio on this forum.

    4. Upload and install.

    If you need help, you can provide your site admin access and FTP (I will not enter if I manage to install via admin panel) I will help to install.

    Best Regards

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