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WPML Theme Support

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  • #57220

    ExonGames
    Participant

    Hi,
    I am using WPML to translate my website. I have an issue that is showing up in the translated version of my website. The problem is that the search preview that completes a search before finishing typing is not working on the translated version of the website (The Hebrew version).
    I contacted WPML support and after their checking process they told me that the issue is with my theme (Woodmart).
    Please try helping me solve this issue because I really need it to work (The WPML support told me that they will contact you too on this matter to solve the issue with the support of your theme).

    Hope to hear from you soon with some solution,
    Best regards.

    #57253

    Artem Temos
    Keymaster

    Hi,

    There is no any special functionality there. It is a simple AJAX request and WPML plugin should be able to translate it. We need to get some more information from WPML about what exactly we should do to solve it. Since they didn’t contact us yet, maybe you can ask this question in their support?

    Thank you in advance

    #57260

    ExonGames
    Participant

    Hi,
    I’ll ask them,. It in the mean time, can you please try to figure out why the search preview is not showing up in the translated version? I gave you access to my admin so you can figure this out in the meantime( the problem is with the Hebrew version of my website- Change the language in the buttom of the home page).

    Hope to hear from you soon I the meantime,
    Best regards.

    #57265

    Hello,

    Search is working only on product keyword, as you know. In the translated language there is no products http://prntscr.com/jgz1dh You need to create the translation to all the products and search will preview them all and will work as it should.

    Best Regards

    #57267

    ExonGames
    Participant

    Hi,
    But the wierd thing here is that in the mobile version of my website, the search preview is working even in the Hebrew translated version where the desktop version has the issue I am talking about…
    So how does it possible?

    Hope to hear from you soon with some answer and solution,
    Best regards.

    #57272

    Hello,

    Perhaps the reason is in this setting http://prntscr.com/jgz66k

    By the way, I took English “fifa” and tried to search on the desktop in Hebrew and see this http://prntscr.com/jgz9hu

    You can find here all the necessary information: https://wpml.org/documentation/

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)