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xtemos.com API server IP address required to whitelist IP for connecting website

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 30, 2024 at 2:06 pm #617983

    piyushmht0
    Participant

    We are facing issue in Activate Woodmart Theme License. Hosting provider asking for API server IP for Whitelisting IP to connect with xtemos.com API server.

    December 2, 2024 at 10:04 am #618245

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    December 5, 2024 at 10:33 pm #619872

    piyushmht0
    Participant

    Wordpress admin login attached

    December 6, 2024 at 10:22 am #619973

    Artem Temos
    Keymaster

    As we can see, it is already activated on your website. Have you sorted it out? Also, our server’s IP is 144.76.45.104.

    Kind Regards

    December 7, 2024 at 9:27 pm #620474

    piyushmht0
    Participant

    not working. Kindly check it

    December 9, 2024 at 10:46 am #620642

    Artem Temos
    Keymaster

    There seems to be some blocking on your server. Please contact your server’s administrators and ask them to check the connection between our servers https://gyazo.com/363ed4833c9882644770b030cc82030e

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)