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xts header css failed to load resource

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  • #192955

    agengpermadi
    Participant

    Hai there,

    I have a problem displaying the CSS xts header file, there is an oddity that I found. Every few times the file always generates new files repeatedly and often after generating the file cannot be found. This causes some elements to not appear, such as browse categories and top headers. I attach a screenshot of this problem. Please help

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    #192968

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #193052

    agengpermadi
    Participant

    Sorry I can’t disable all plugins, because our website is live and used by users. Okay I will give you our web credential. Please check immediately.

    #193077

    Artem Temos
    Keymaster

    We see that this file is not working correctly. How can I reproduce the issue on your side?

    #193145

    agengpermadi
    Participant

    This website runs on Amazon web service. What do you need to solve this case? So that I can consider giving further access

    #193146

    Artem Temos
    Keymaster

    Sorry, actually we meant that it is now working correctly https://gyazo.com/5650c7f85d75d4cd086f4dc9f1e325c3

    #193270

    agengpermadi
    Participant

    Good job, thank you so much

    #193329

    Artem Temos
    Keymaster

    You are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)

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