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Yoast SEO problem /
- This topic has 16 replies, 3 voices, and was last updated 1 year, 8 months ago by Elise Noromit.
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March 12, 2023 at 12:46 pm #450428
MakyvapeParticipantAngelia Yoast SEO replied
Mar 11, 21:11
Hi Mario,Thank you for granting us permission to create a staging site on our end. We experienced issues disabling all plugins and switching to a default theme on our staging site similar to what we experienced on your production site. While we’re usure what causes the issue, we were able to troubleshoot the data optimization and found the root cause. If you’d like to skip the troubleshooting steps we completed, we have summarized our findings at the end of the email.
The staging site crashed after disabling all plugins and switching to a default theme. We were able to recover access by renaming the plugins folder through FTP and reloading the admin dashboard. We moved a single plugin (Yoast SEO) to a newly created plugins folder and activated it alone on a default theme. We then merged the two folders contents to readd the plugins but in a default inactive state. Now that we have a default environment, we were able to continue our investigation.
We disabled and enabled various combinations of plugins and themes. After ruling out most combinations, we were able to reproduce the issue when using the following combination:
Yoast SEO
Yoast Test Helper
Woodmart Core
Theme: Woodmart (parent)With only these items active, WordPress experiences a fatal error because the Woodmart theme requests information from WooCommerce; despite the plugin not being active. To prevent a fatal error, the theme author or developer should add a check that WooCommerce is installed and active before they request information from the plugin. Alternatively, some theme authors use a required notice to warn that a required plugin is not active. The Woodmart theme author has this type of prompt but WooCommerce is not listed as a required plugin (image attached).
After activating WooCommerce to prevent the fatal error, we determined that Elementor Pro causes some unexpected code to be appended ahead of content. The issue did not occur with Elementor free so we suspect you’ve added some type of customization, perhaps templates. Could you think of any customization that you’ve added so we can focus on these customizations instead of the entire Pro feature list?
Summary of findings
We found a likely cause for the issue we experienced using troubleshooting mode on your production site. The Woodmart theme requests information from WooCommerce even when the plugin is inactive or uninstalled. This causes a fatal error that cascades and breaks other WordPress functionalities. We recommend reporting the issue to the theme author.Additionally, we found that something specific to Elementor Pro adds some unexpected information to the content. Could you think of any customization that you’ve added so we can focus on these customizations instead of the entire Pro feature list?
We look forward to hearing from you so we can continue our investigation.
Attachments:
You must be logged in to view attached files.March 12, 2023 at 11:13 pm #450511
Elise NoromitMemberHello,
Please update and deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Yoast plugins.Switch to the parent theme and check if you see any errors.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
If you do, let us know and confirm permission to deactivate the plugins and switch to the parent theme.
Best Regards
March 13, 2023 at 8:37 am #450569
MakyvapeParticipant10.03.2023. u 1:14, Yoast Support piše:
> Hi Mario,
>
> Thank you for your patience while we investigated this issue. After reviewing your past conversations, we see the SEO data optimization fails. We know how disappointing it is when something doesn’t work. Let’s look into what might be causing this on your site.
>
> We reset the data optimization and started the process again, this time monitoring the browser console for more technical details about why the process fails. While processing the products on your site, the optimization fails to load either a product or the first item after analyzing all products. Something returns a piece of text or code outside of the standard HTML markup we expect which breaks the optimization process.
>
> We suspect the issue you’re experiencing occurs due to a conflict with something else on your site. Since we’ve already performed all the relevant checks on your site, it’s time to look deeper into the site’s setup.
>
> Advanced troubleshooting on a production site is risky and could break your site. Therefore, we would like permission to create a staging site using a 3rd party service called BlogVault. A staging site will allow us to dive into the issue further without interfering with your production site. In this way, we keep your production site safe.
>
> To create a staging site with BlogVault, we will install and activate a plugin on your production site. The plugin will connect to BlogVault and copy the WordPress database and files to the BlogVault server. The staging site will not be visible to search engines, so there’s no impact on your production site’s SEO. We will remove the staging site from BlogVault’s server after troubleshooting.
>
> Let us know if you want us to proceed with the staging site and advanced troubleshootingSuwash replied
Mar 9, 9:08
Hi Mario,Thanks for your email!
Yes, we’ve installed the required plugin (WP Debugging) for troubleshooting. During troubleshooting, the error message might show up on the front page for a brief time.
After we complete the investigation, we will update you with our findings.
March 15, 2023 at 3:50 am #451229
Elise NoromitMemberHello,
Our developers have tested the plugin with the WoodMart theme locally, without Woocommerce plugin and we have found no errors.
Please provide the actions step by step to see the error when Woocommerce is enabled.
Best Regards
March 15, 2023 at 4:56 pm #451450
MakyvapeParticipantMichael replied
Mar 15, 9:47
Hi Mario,Thanks for your response.
When we enabled these combinations of plugins and themes:
Yoast SEO
Yoast Test Helper
Woodmart Core
Theme: Woodmart (parent)With only these items active, WordPress experiences a fatal error because the Woodmart theme requests information from WooCommerce; despite the plugin not being active. Thus we were unable to complete the SEO data optimization process while it was running.
It was this error in particular in the server log from our staging site copy:
[11-Mar-2023 19:24:29 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wc_get_page_id() in /var/www/html/site/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:337
Stack trace:
#0 /var/www/html/site/public_html/wp-includes/class-wp-hook.php(308): woodmart_before_my_account_navigation(”)
#1 /var/www/html/site/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/html/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /var/www/html/site/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-ui.php(158): do_action(‘woocommerce_acc…’)
#4 /var/www/html/site/public_html/wp-includes/shortcodes.php(355): XTS\WC_Wishlist\Ui->wishlist_page(”, ”, ‘woodmart_wishli…’)
#5 [internal function]: do_shortcode_tag(Array)
#6 /var/www/html/site/public_html/wp-includes/shortcodes.php(227): preg_replace_callback(‘/\\[(\\[?)(woodma…’, ‘do_shortcode_ta…’, ‘[woodmart_wishl…’)
#7 /var/www/html/site/public_html/wp-i in /var/www/html/site/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php on line 337It seems that the Woodmart parent theme calls a WooCommerce function without checking if Woo is an active plugin.
Could you please try and run the SEO data optimization with the following setup of plugins and themes enabled and see if you are able to reproduce it as well?
We look forward to your response.
March 17, 2023 at 2:59 am #451877
Elise NoromitMemberHello,
Please add this patch and check how it works: 451628
Please check this manual to get instructions: https://xtemos.com/docs-topic/automatic-patcher/
If you have any questions please feel free to contact us.
Best Regards
March 17, 2023 at 12:02 pm #452030
MakyvapeParticipantI have the same problem
oldvape.eu
ecigareta.hr
nargila.euand I have another theme from another company on 4 websites and everything works great
stelladecoro.hrMarch 17, 2023 at 12:04 pm #452031
MakyvapeParticipantMarch 17, 2023 at 4:45 pm #452119
MakyvapeParticipantdear, I have full services of Yoastna on my 2 website and I have 3 licenses from WoodMart, if you are not willing to solve my problem, I will be very happy to switch to others that are cheaper, have a nice day
my dear Yoast and WoodMart
that’s about $500 total
March 18, 2023 at 3:39 am #452240
Elise NoromitMemberHello,
Did you try to apply the patch?
I will submit the case to our developers for a deeper look. We are eager to help.
If you have any questions please feel free to contact us.
Best Regards
March 18, 2023 at 9:35 am #452266
MakyvapeParticipantI am now standing and waiting for what to do next, my work is standing still and Yoast SEO is waiting for you.
March 21, 2023 at 3:43 am #452825
Elise NoromitMemberHello,
Sorry for the delay.
Currently, WoodMart theme is not fully compatible with SEO plugin, please insert the site admin access as well FTP access into the Private content below the message area. Our developers would take a closer look and fix that.
Best Regards
March 21, 2023 at 8:29 am #452879
MakyvapeParticipantRafael replied
Mar 21, 0:15
Hi Mario,Thanks for your patience while we looked into this issue. We’ve been troubleshooting this and we want to update you with our findings.
First, we want to explain what the issue is: the Yoast SEO plugin uses the WordPress REST API to get information about the content on your site during the SEO data optimization process. The Yoast SEO plugin is running into an error when it tries to analyze some of the content in your site using the /wp-json/yoast/v1/link-indexing/posts API endpoint.
The exact error is a 500 server error : Uncaught Error: Call to undefined function wc_print_notices(). Please find the attached debug.log file for further details.
The error occurs in several files, depending on the tests we are running, but so far we’ve seen it occur in the following:
in /var/www/html/site/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php:3831
in /var/www/html/site/public_html/wp-content/plugins/woocommerce/templates/checkout/form-coupon.php:26The PHP stack trace (which shows the sequence of events that lead to the problem), shows that the errors seem to be related to the WoodMart theme and WooCommerce. To verify, we tested the following themes:
TwentyTwenty
Hello Elementor
AstraWith all plugins running on the site (including WooCommerce) and the above themes active, we were always able to complete the SEO data optimization process. This points to the problem being related to the theme and the calls it makes to the wc_print_notices() function.
We then proceeded to comment out all calls we could find in the Woodmart theme to this funcion. However, the issue persists. Unfortunately, we are not familiar enough with the theme to find out what is causing this.
So far, after this troubleshooting process, we can say that there is some issue between the Woodmart theme and the WooCommerce function wc_print_notices() that is causing the problem.
At this point, we can say that we have exhausted all available options to resolve this issue. Our recommendation is that you reach out to the Woodmart theme support team and provide them with the above information, as they are more familiar with theme and more likely to find what’s causing this problem.
Please let us know if you have any further questions, we’re here to help.
How would you rate my reply?
Satisfaction Rating IconsThanks and regards,
Rafael—
Rafael Marcano
Technical support engineer at YoastAttachments:
You must be logged in to view attached files.March 22, 2023 at 10:00 am #453258
MakyvapeParticipantsame error occurred after installing 453078
FIXED: Yoast optimize SEO issue. (Topic)
Oops, something has gone wrong and we couldn’t complete the optimization of your SEO data. Please click the button again to re-start the process. Ako se problem ponavlja, molimo vas kontaktirajte podršku.
Below are the technical details for the error. See this page for a more detailed explanation.
Detalji greškeError message
Error parsing the response to JSON.
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<div class=”woocommerce-notices-wrapper”><style type=”text/css”> .wp-die-message { display: none; } </style><link rel=”stylesheet” href=”https://oldvape.eu/wp-content/plugins/query-monitor/assets/query-monitor.css” media=”all” /><div data-qm=”qm”><div id=”qm-fatal” data-qm-message=”Uncaught Error: Call to undefined function wc_print_notices()” data-qm-file=”wp-content/plugins/woocommerce/includes/wc-template-functions.php” data-qm-line=”3831″><div class=”qm-fatal-wrap”><p><svg class=”qm-icon qm-icon-warning” aria-hidden=”true” width=”20″ height=”20″ viewBox=”0 0 20 20″><use href=”#qm-icon-warning” /></svg> <b>Fatal error</b>: Uncaught Error: Call to undefined function wc_print_notices()<br>in <b>/home/oldvape/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php</b> on line <b>3831</b></p><p>Call stack:</p>woocommerce_output_all_notices()
<br><span class=”qm-info qm-supplemental”>wp-content/themes/woodmart/inc/modules/layouts/elementor/woocommerce/class-notices.php:104</span>XTS\M\L\Notices::render()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/controls-stack.php:2268</span>Elementor\Controls_Stack::render_by_mode()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/widget-base.php:609</span>Elementor\Widget_Base::render_content()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/widget-base.php:750</span>Elementor\Widget_Base::print_content()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/element-base.php:449</span>Elementor\Element_Base::print_element()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/element-base.php:1354</span>Elementor\Element_Base::print_content()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/element-base.php:449</span>Elementor\Element_Base::print_element()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/element-base.php:1354</span>Elementor\Element_Base::print_content()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/base/element-base.php:449</span>Elementor\Element_Base::print_element()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/core/base/document.php:1669</span>Elementor\C\B\Document::print_elements()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/core/base/document.php:1095</span>Elementor\C\B\Document::print_elements_with_wrapper()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/frontend.php:1179</span>Elementor\Frontend::get_builder_content()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/elementor/includes/frontend.php:1074</span>Elementor\Frontend::apply_builder_in_content()
<br><span class=”qm-info qm-supplemental”>wp-includes/class-wp-hook.php:308</span>WP_Hook::apply_filters()
<br><span class=”qm-info qm-supplemental”>wp-includes/plugin.php:205</span>apply_filters()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php:115</span>Yoast\W\S\B\Indexable_Link_Builder::build()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/wordpress-seo/src/actions/indexing/abstract-link-indexing-action.php:65</span>Yoast\W\S\A\I\Abstract_Link_Indexing_Action::index()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/wordpress-seo/src/routes/abstract-indexation-route.php:24</span>Yoast\W\S\R\Abstract_Indexation_Route::run_indexation_action()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/wordpress-seo/src/routes/indexing-route.php:419</span>Yoast\W\S\R\Indexing_Route::run_indexation_action()
<br><span class=”qm-info qm-supplemental”>wp-content/plugins/wordpress-seo/src/routes/indexing-route.php:354</span>Yoast\W\S\R\Indexing_Route::index_post_links()
<br><span class=”qm-info qm-supplemental”>wp-includes/rest-api/class-wp-rest-server.php:1171</span>WP_REST_Server::respond_to_request()
<br><span class=”qm-info qm-supplemental”>wp-includes/rest-api/class-wp-rest-server.php:1018</span>WP_REST_Server::dispatch()
<br><span class=”qm-info qm-supplemental”>wp-includes/rest-api/class-wp-rest-server.php:442</span>WP_REST_Server::serve_request()
<br><span class=”qm-info qm-supplemental”>wp-includes/rest-api.php:410</span>rest_api_loaded()
<br><span class=”qm-info qm-supplemental”>wp-includes/class-wp-hook.php:308</span>WP_Hook::apply_filters()
<br><span class=”qm-info qm-supplemental”>wp-includes/class-wp-hook.php:332</span>WP_Hook::do_action()
<br><span class=”qm-info qm-supplemental”>wp-includes/plugin.php:565</span>do_action_ref_array()
<br><span class=”qm-info qm-supplemental”>wp-includes/class-wp.php:399</span>WP::parse_request()
<br><span class=”qm-info qm-supplemental”>wp-includes/class-wp.php:780</span>WP::main()
<br><span class=”qm-info qm-supplemental”>wp-includes/functions.php:1332</span>wp()
<br><span class=”qm-info qm-supplemental”>wp-blog-header.php:16</span>require()
<br><span class=”qm-info qm-supplemental”>index.php:17</span>
</div><h2>Query Monitor</h2></div></div><br />
<b>Fatal error</b>: Uncaught Error: Call to undefined function wc_print_notices() in /home/oldvape/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php:3831
Stack trace:
#0 /home/oldvape/public_html/wp-content/themes/woodmart/inc/modules/layouts/elementor/woocommerce/class-notices.php(104): woocommerce_output_all_notices()
#1 /home/oldvape/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): XTS\Modules\Layouts\Notices->render()
#2 /home/oldvape/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#3 /home/oldvape/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()
#4 /home/oldvape/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content()
#5 /home/oldvape/public_html/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element()
#6 /home/oldvape/ in <b>/home/oldvape/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php</b> on line <b>3831</b><br />
<!DOCTYPE html>
<html lang=”hr”>
<head>
<meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ />
<meta name=”viewport” content=”width=device-width”>
<meta name=’robots’ content=’noindex, follow’ />
<title>Greška WordPressa ›</title>
<style type=”text/css”>
html {
background: #f1f1f1;
}
body {
background: #fff;
border: 1px solid #ccd0d4;
color: #444;
font-family: -apple-system, BlinkMacSystemFont, “Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;
margin: 2em auto;
padding: 1em 2em;
max-width: 700px;
-webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
}
h1 {
border-bottom: 1px solid #dadada;
clear: both;
color: #666;
font-size: 24px;
margin: 30px 0 0 0;
padding: 0;
padding-bottom: 7px;
}
#error-page {
margin-top: 50px;
}
#error-page p,
#error-page .wp-die-message {
font-size: 14px;
line-height: 1.5;
margin: 25px 0 20px;
}
#error-page code {
font-family: Consolas, Monaco, monospace;
}
ul li {
margin-bottom: 10px;
font-size: 14px ;
}
a {
color: #0073aa;
}
a:hover,
a:active {
color: #006799;
}
a:focus {
color: #124964;
-webkit-box-shadow:
0 0 0 1px #5b9dd9,
0 0 2px 1px rgba(30, 140, 190, 0.8);
box-shadow:
0 0 0 1px #5b9dd9,
0 0 2px 1px rgba(30, 140, 190, 0.8);
outline: none;
}
.button {
background: #f3f5f6;
border: 1px solid #016087;
color: #016087;
display: inline-block;
text-decoration: none;
font-size: 13px;
line-height: 2;
height: 28px;
margin: 0;
padding: 0 10px 1px;
cursor: pointer;
-webkit-border-radius: 3px;
-webkit-appearance: none;
border-radius: 3px;
white-space: nowrap;
-webkit-box-sizing: border-box;
-moz-box-sizing: border-box;
box-sizing: border-box;vertical-align: top;
}.button.button-large {
line-height: 2.30769231;
min-height: 32px;
padding: 0 12px;
}.button:hover,
.button:focus {
background: #f1f1f1;
}.button:focus {
background: #f3f5f6;
border-color: #007cba;
-webkit-box-shadow: 0 0 0 1px #007cba;
box-shadow: 0 0 0 1px #007cba;
color: #016087;
outline: 2px solid transparent;
outline-offset: 0;
}.button:active {
background: #f3f5f6;
border-color: #7e8993;
-webkit-box-shadow: none;
box-shadow: none;
}</style>
</head>
<body id=”error-page”>
<div class=”wp-die-message”><p>Pojavila se kritična greška na vašoj web-stranici.</p><p>Saznajte više o otklanjanju grešaka u WordPressu.</p></div></body>
</html>March 22, 2023 at 9:24 pm #453471
Elise NoromitMemberHello,
Our developers have applied a patch 453078 everything works now
https://monosnap.com/file/Md4lSjHXDoEhawLfqx0uzqg7Iza2a5Please check.
Best Regards
March 23, 2023 at 11:56 am #453611
MakyvapeParticipantThank you
but I have the same problem on http://www.ecigarette.hrMarch 25, 2023 at 2:08 am #454025
Elise NoromitMemberHello,
Please apply patch 453810 and check how it works, let us know if any issues remain.
Best Regards
-
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