Home Forums Basel support forum "You do not have permission to refund this transaction" – Paypal Sandbox Refund

"You do not have permission to refund this transaction" – Paypal Sandbox Refund

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #56645

    TC
    Participant

    Hi

    I have set up a Paypal sandbox account which seems to be processing and working fine in regards to making purchases etc. I can make payments with it, see the checkout figure come off the total amount in the account and also see the transaction activity.

    I got the API details from the sandbox account and plugged them into the checkout settings for paypal with sandbox mode enabled …. to test the refund option.

    So I went to refund a product after it had been marked “completed” and i got the following:

    “You do not have permission to refund this transaction”

    Tried everything but just cannot get it to pump the money back into the sandbox account from the order page? All i get is this message, would lvoe to be able to test the refund optionto before going live obviously.

    #56657

    Eric Watson
    Participant

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)