Your Site is Experiencing a Technical Issue

My site keeps experiencing this error and it says its caused by the file below in private content. Please advise

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

My site is live and i would disable the entire site if i did that, i can make a backup for you to investigate maybe?

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

But anyway, if you say that you have an error on your live website then it would be better to check this directly.

Kind Regards

Here is the login info

Where we can see this error on your website? Also, please, disable all external plugins that are not related to our theme.

I have disabled them, i sent you the error i have no idea how to replicate it

But where have you got the error? If we can’t replicate it then we can’t know what is it caused by.

Ok this is why i sent you the EXACT error from WordPress, i probably could fix it myself if i knew exactly what was wrong. It says its caused by your theme so i have no idea

What exactly do you mean by “error from WordPress”? Could you please send us a screenshot where exactly did you get it? We tested your website but never saw the error.

This error (PRIVATE)

Yes, we saw this log already but could you please send us a screenshot where exactly did you get it? We tested your website but never saw the error.

Hi i cannot figure out how to reply to the topic on this but now my icons have somehow disappeared how can i get them back please?

Attachments:

You must be logged in to view attached files.

Read this article and it should help you with the problem https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Hi that did not work and my URL is correct I tried several times but still the icons are gone.
Inspect console ________ Failed to load resource: the server responded with a status of 404 (Not Found)

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Weirdly i cloned the site and they show up again. Here is the login in Private

We can’t login with this password. Also, disable all external plugins first.

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