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youtube autoplay background

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  • #412631

    colorlink
    Participant

    hello
    is there some sort of conditions needed for youtube video to play as background of a row ?
    currently its showing however its not auto playing?

    #412767

    Hello,

    We have confirmed from the Test Site by adding a YouTube Video on the Video Background of a Row and it was working fine: https://ibb.co/6nfRvXH

    Here is the page from the Test Site having that Video: https://blackpearlspro.com/woodmart_support/test-page-2/

    So, can you please once confirm if you have added the correct YouTube Video URL?

    If you’ve done it correctly and still the issue is occurring then kindly take a complete Backup of your site first and then provide us the valid WP-ADMIN Login details of your Site in the below listed format on which you are facing the issue so that we can look after the mentioned issue on your Site and assist you accordingly.

    WP-ADMIN URL:
    WP-ADMIN USERNAME:
    WP-ADMIN PASSWORD:

    Best Regards.

    #412796

    colorlink
    Participant

    attached
    i tried with the provided video.. same result

    • This reply was modified 2 years, 4 months ago by colorlink.
    #412867

    Hello,

    The video is the autoplay and working fine on your home page as well.

    I did not see any issue, please check the site after removing the browser cache or check it in Incognito mode.
    https://ibb.co/hCgpPTS

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)