Not related to the server cache
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KHParticipant
This problem https://xtemos.com/forums/topic/blank-space-in-product-widget/ is not related to the cache as I purge the cache, the problem still exist. https://www.dropbox.com/s/mlpd9u50j4xzgou/sc5.png?dl=0
If it’s the server cache issue, it’s temporary. No need css to fix it. I think your update cause this issue.
Unfortunately this theme author never accept any mistake.
KHParticipant
Here is an example https://xtemos.com/forums/topic/remove-my-account-link-from-the-mobile-slide-menu/. At this topic I report about Wishlist translation problem, but you never accept this as your mistake.
But finally you fix it in your update https://www.dropbox.com/s/7r9cwbg9z9lpj4z/sc6.png?dl=0
Hello,
As we have already test the same thing in our test site with the latest theme and no empty space or br tag is shown in the widget. So that might be due to your third party plugins. That’s why we provide you the css code to fix the issue.
Product widget in blog page don’t have any space due to br in my test site: https://jmp.sh/MGsgmca
Product widget in wordpress page also don’t have empty space in my test site: https://jmp.sh/ei9fHWb
You can check the widget on your new test site as well. Install the theme on new domain or local host and check the widgets in different pages.
Best Regards.
KHParticipant
Can you add this feature in your next update. I will give 5 stars.
KHParticipant
Reply on wrong ticket, sorry. For this issue, I’m now investigating.
Hello,
No, Problem.
Only regarding this ticket issue please let me know if I can be of further assistance or give me permission to close this topic. Looking forward to hearing from you.
Best Regards.
KHParticipant
Hello, I’ve invested already. The problem is not caused by your plugin. I’m sorry for that. And the problem is not a cache related issue as well. This problem is caused by a plugin “Sumo Reward Point”. I use variable products. When the variation is selected, it will display the points at the empty space. Disable this plugin, this problem’s gone.
Hello,
I’m glad that your issue is resolved now. And you find that plugin “Sumo Reward Point” which causes this issue. Just keep that plugin deactivated so that your website works smoothly or if you want to use that plugin then contact plugin Author.
Feel free to contact us for further assistance we are always here to help you..
Thanks for contacting us.
Have a great day.
Topic Closed.
Best Regards.
The topic ‘Not related to the server cache’ is closed to new replies.
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