Home Forums WoodMart – Premium Template Not related to the server cache

This topic contains 7 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #148611

    KH
    Customer

    This problem https://xtemos.com/forums/topic/blank-space-in-product-widget/ is not related to the cache as I purge the cache, the problem still exist. https://www.dropbox.com/s/mlpd9u50j4xzgou/sc5.png?dl=0

    If it’s the server cache issue, it’s temporary. No need css to fix it. I think your update cause this issue.

    Unfortunately this theme author never accept any mistake.

    • This topic was modified 1 month, 1 week ago by  KH.
    #148619

    KH
    Customer

    Here is an example https://xtemos.com/forums/topic/remove-my-account-link-from-the-mobile-slide-menu/. At this topic I report about Wishlist translation problem, but you never accept this as your mistake.

    But finally you fix it in your update https://www.dropbox.com/s/7r9cwbg9z9lpj4z/sc6.png?dl=0

    #148858

    Hello,

    As we have already test the same thing in our test site with the latest theme and no empty space or br tag is shown in the widget. So that might be due to your third party plugins. That’s why we provide you the css code to fix the issue.

    Product widget in blog page don’t have any space due to br in my test site: https://jmp.sh/MGsgmca
    Product widget in wordpress page also don’t have empty space in my test site: https://jmp.sh/ei9fHWb

    You can check the widget on your new test site as well. Install the theme on new domain or local host and check the widgets in different pages.

    Best Regards.

    #149815

    KH
    Customer

    Can you add this feature in your next update. I will give 5 stars.

    #149848

    KH
    Customer

    Reply on wrong ticket, sorry. For this issue, I’m now investigating.

    #149920

    Hello,

    No, Problem.

    Only regarding this ticket issue please let me know if I can be of further assistance or give me permission to close this topic. Looking forward to hearing from you.

    Best Regards.

    #150215

    KH
    Customer

    Hello, I’ve invested already. The problem is not caused by your plugin. I’m sorry for that. And the problem is not a cache related issue as well. This problem is caused by a plugin “Sumo Reward Point”. I use variable products. When the variation is selected, it will display the points at the empty space. Disable this plugin, this problem’s gone.

    #150325

    Hello,

    I’m glad that your issue is resolved now. And you find that plugin “Sumo Reward Point” which causes this issue. Just keep that plugin deactivated so that your website works smoothly or if you want to use that plugin then contact plugin Author.

    Feel free to contact us for further assistance we are always here to help you..

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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