Skip to navigation Skip to main content
  • Home
  • WordPress Themes
    • eCommerce
    • Corporate
    • Multipurpose
    • Blog
  • Support
    • WoodMart support
    • Basel support
    • Space support
    • Feature requests
  • Docs
    • WoodMart
    • Basel
    • Hitek, Luman, Antares
  • Image OptimizerNEW
Login / Register
Checkout
Checkout
Menu

Home / Forums / WoodMart support forum / Problem updating

Home › Forums › WoodMart support forum › Problem updating

Problem updating

  • This topic has 3 replies, 2 voices, and was last updated 6 years ago by Elise Noromit.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 30, 2019 at 3:35 pm #153512

    Ammar
    Participant

    I am trying to update the template unfortunately does not work

    October 30, 2019 at 5:43 pm #153539

    Elise Noromit
    Member

    Hello,

    Have you made the full backup of your site? Please provide the FTP access as well.

    Best Regards

    October 30, 2019 at 10:37 pm #153620

    Ammar
    Participant

    Backup worked
    And I sent you the entry permit
    Many thanks in advance

    October 31, 2019 at 9:52 am #153764

    Elise Noromit
    Member

    Hello,

    The theme has been updated. Please activate the license. Next time if you have the same problem:
    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regards

  • Author
    Posts

Tagged: https://www.loom.com/share/405f126eb52d47f29df192b698c9a121

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to create new topics. Login / Register
Close

Your request can't be resolved for a long time? Contact our general support manager.

Contact form
Other themes
Live Preview Details

Antares

eCommerce
Furniture and decor store
From: $49.00 / year
Live Preview Details

Pluto

Corporate
Photo & video creators
From: $49.00 / year
Live Preview Details

Mercury

Corporate
Museum and archaeological
From: $49.00 / year
Live Preview Details

Uranus

Multipurpose
Spa, health and body care
From: $49.00 / year
Live Preview Details

Ceres

Blog
Barber shop
From: $49.00 / year
Live Preview Details

Lumen

Multipurpose
Constructions and architecture
From: $48.00 / year

View all themes

Powerful tools for growing your business.

Resources

    • Video Tutorials
    • Blog
    • Contact Us
    • Refund Policy

Social Links

    • Facebook
    • X
    • Instagram
    • YouTube

@ XTemos Studio 2025 WordPress development since 2015.

  • Privacy Policy
  • Cookie policy
  • Terms and Conditions
  • Home
  • WordPress Themes
    • eCommerce
    • Corporate
    • Multipurpose
    • Blog
  • Support
    • WoodMart support
    • Basel support
    • Space support
    • Feature requests
  • Docs
    • WoodMart
    • Basel
    • Hitek, Luman, Antares
  • Image OptimizerNEW
  • Login / Register
Sign in
Close

Lost your password?

No account yet?

Create an Account
Sidebar
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.
More info More info Accept